Sales Agent(ISP&Telecommunications)

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profile Job Location:

Nairobi - Kenya

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

Position Overview

The Sales Agent will play a key role in driving the clients growth by acquiring new ISP clients managing existing customers and ensuring smooth communication across the company. This role requires a proactive organized and customer-focused individual capable of building strong relationships closing sales handling client accounts and coordinating internal operations.

Key Responsibilities

Sales & Business Development

- Identify target and engage potential ISP clients across Kenya.

- Pitch bulk bandwidth products and close new sales deals.

- Prepare and present sales proposals and quotations.

- Maintain an updated pipeline of prospects and follow up consistently.

Client Management

- Serve as the primary contact person for existing clients.

- Provide timely support and assistance whenever clients need help.

- Follow up on client bills payments and overdue accounts.

- Ensure high customer satisfaction and maintain long-term relationships.

Communication & Office Administration

- Manage company communication channels including calls emails and WhatsApp.

- Prepare and file necessary paperwork contracts and client documents.

- Maintain updated company files (soft and hard copies).

- Coordinate internal communication between departments and management.

Finance & Documentation

- Receive and bank client cheques.

- Maintain accurate records of payments and submit daily/weekly reports.

- Ensure documentation for all transactions is properly filed and accessible.

Marketing & Team Support

- Help form and coordinate a marketing team for promotions and brand awareness.

- Provide input for marketing strategies and sales campaigns.

- Assist with field marketing activities when required.



Requirements

Qualifications & Skills

- Experience in sales within the ISP or telecommunications sector is an added advantage.

- Strong communication negotiation and customer-handling skills.

- Good organizational and record-keeping abilities.

- Ability to work independently and meet sales targets.

- Proficiency in basic computer tools (email Excel Google Workspace).

- Honest reliable and able to maintain confidentiality.

Work Conditions

- Based in Nairobi with occasional field travel as needed.

- Reports directly to the Director/Operations Manager.



Position OverviewThe Sales Agent will play a key role in driving the clients growth by acquiring new ISP clients managing existing customers and ensuring smooth communication across the company. This role requires a proactive organized and customer-focused individual capable of building strong relat...
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