Fleet Manager Support Specialist (InfoLink product)
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Company Description:
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the worlds largest lift truck manufacturers we are committed to providing the customer with the safest most efficient and ergonomic lift truck possible to lower their total cost of ownership.
InfoLink User Support
Responsibilities
- Responsible for driving end-user adoption of Crown InfoLink products.
- Helps customer develop and implement best practices and standard operating procedures.
- Prepare internal and external customers for a successful implementation by planning training and managing support service processes.
- Develop and support the retail network to provide web-user and operator trainer training.
- Deliver develop and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes.
- Analyze Crown InfoLink data and make recommendations on action steps.
- Participate in sales calls and demos to the extent that it relates to the after sale support.
- Quote sell and provide Crown InfoLink support services.
Minimum Qualifications
- 2-4years related experience
- Associate degree (Business)
- Must have valid driving privileges
- Extensive travel & overnight stays (over 20%)
Preferred Qualifications
- Lead and effectively garner customer support to achieve customer objectives.
- Good communication skills both verbal and written. Good computer organizational interpersonal and motivational skills. Basic IT wireless knowledge.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan Flexible Benefits Plan 401K Retirement Savings Plan Life and Disability Benefits Paid Parental Leave Paid Holidays Paid Vacation Tuition Reimbursement and much more.
EOE Veterans/Disabilities
Required Experience:
Manager
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
About Company
Crown is one of the world’s largest material handling companies. Crown’s award-winning line of lift trucks maintains a reputation for advanced product design, engineering and integrated manufacturing processes. Offering a broad range of forklifts, as well as automation and fleet manag ... View more
