Guest Services Assistant (Part-Time)

Johnston, IL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

As a Guest Services Assistant you will provide administrative support services to the Welcome Center and ChildServe operations to ensure that families staff and visitors have a positive experience. This includes welcoming visitors answering a multi-line phone navigating electronic faxes and completing clerical work/projects as needed.

Schedule

Monday and Wednesday: 12:00pm - 5:30pm

How Youll Make an Impact

Answer multi-line telephone routing the call as appropriate. Assist with mail as needed. Receive and process organizational faxes coming into the fax machine in a timely confidential and accurate manner.
Coordinate petty cash and payment functions and monitor assigned cash boxes.
Greet and identify the needs of visitors to ChildServe. Provide a positive customer service experience when interacting with families visitors and staff. Identify and communicate to providers when clients have arrived for appointments.
Monitor the security system on assigned doors and contact facility support if issues arise. Assist leadership with emergency response needs.
Direct visitors and clients to appropriate destinations. Monitor the weather radio and make necessary alert calls as needed.
Provide clerical support to program and partner programs as requested by leaders. May assist with updating data providing project support data collection and similar tasks. Complete other duties as assigned.

What Youll Need

High School Diploma or GED required.
One year of clerical/administrative or customer service experience.
Ability to understand and communicate effectively and professionally in reading writing and speaking the English language.

Not sure if you hit 100% of the position expectations Lets talk! Reach out to our Talent Acquisition team by emailingemailprotected.

Benefits

Employee Assistance Program (EAP)
Wellness Program
403(b) retirement plan with company match
Paid Time Off (PTO)

Make a Difference Every Day at ChildServe

ChildServepartners with families to help children with special healthcare needs live agreatlife.
ChildServe is a leading pediatric healthcare provider with Iowas only childrens specialty hospital offering a variety of services and programs to meet each childs unique needs.
ChildServesfour key specialty areas include: complex medical care pediatric rehabilitation autism and behavioral health and community-based services. With a coordinated approach to care delivery services are interwoven and streamlined so families can address their childs needs in one location.
Established in 1928 ChildServeproudly provides more than 30 pediatric specialty services to nearly 6000 children in Iowa each year.

ChildServe is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process please email emailprotected. ChildServe is an Equal Opportunity Employer.

Required Experience:

Junior IC

DescriptionAs a Guest Services Assistant you will provide administrative support services to the Welcome Center and ChildServe operations to ensure that families staff and visitors have a positive experience. This includes welcoming visitors answering a multi-line phone navigating electronic faxes a...