Social Community Executive

Solihull - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

OVERVIEW:

At Gymshark our community is everything. As a Social Community Executive youll be at the heart of itbuilding relationships sparking engagement and creating moments that make our fans feel seen heard and valued. From proactive commenting and social listening to surprise-and-delight initiatives youll help shape the voice of Gymshark across our social ecosystem. If youre passionate about people obsessed with culture and thrive in fast-paced ever-evolving environments this is your chance to make an impact where it matters most: our community.

WHAT YOULL BE DOING:

Collaborating closely with the Social Community Manager and wider stakeholders to deliver strategies that grow engage and foster positive sentiment across the Gymshark social ecosystem. This includes brand engagement proactive commenting social listening and surprise-and-delight initiatives.
Monitor community sentiment and assess when responses require escalation providing timely feedback to relevant stakeholders.
Drive brand engagement and proactive interactions across multiple social channels to strengthen community connections.
Identify and execute opportunities for community engagement growth and sentiment improvement in line with the brand calendar and community strategy.
Support frequency and depth of engagement within community channels through targeted impactful initiatives.
Create community-led content that aligns with brand objectives and resonates with our audience.
Deliver surprise-and-delight experiences within the Gymshark ecosystem to enhance loyalty and advocacy.
Maintain a keen awareness of personal development working with your line manager to identify growth opportunities.
De-escalate highly visible or volatile situations with professionalism and care.
Apply company policies and independent judgment to determine appropriate resolutions or escalation paths.
Contribute to a collaborative team-oriented environment supporting colleagues as needed.

WHAT YOULL NEED:

Essential Criteria:

Good working knowledge of social media platforms social trends and tone of voice.
Proven experience working within social media or digital marketing.
Excellent social copy skills with a deep understanding of TOV and trends across different social platforms.
Passion for digital community building
People first mindset

Additional skills

Experience using social media management tools including Sprinklr. Intercom etc.

Proven track record in delivery of KPI driven results

You must be able to attend the GSIQ offices in Solihull 3 days per week.

CLOSING DATE: Wednesday 17th December 2025

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. Were an equal opportunities employer and for us that means we always strive to be as inclusive as possible in all aspects of employment right from your application. Were committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If youd like to request a reasonable adjustment please email .

ABOUT US.

Were here to unite the conditioning community. We believe that putting the sweat in today prepares us for tomorrow. So we give people the tools they need to reach further go faster be stronger. We celebrate those who show up for themselves to be their physical or mental best whatever that means for them. Its what we want for our community and our team. A team thats growing rapidly around the world. A collective of talented individuals working together to invent Gymsharks future. Our plans are ambitious and were looking for people who want to join us for the ride our growth will be your growth.

THE PERKS.

Standard benefits include:

Performance-based Bonus opportunity
Funded Healthcare benefit
25 days holiday additional day for your birthday & Bank Holidays
Contributory Employer pension scheme
Flexible benefits programme including salary sacrifice EV scheme dental insurance cycle to work tech scheme holiday trading
Gymshark Employee Discount & long service awards
Access to High Street cashback and discounts
Financial Physical and Mental Wellbeing Support
Enhanced Family Leave package
Life Assurance

Office location specific benefits include (IQ):

Gym Membership to The Lifting Club (LC)
Onsite lunch provision & coffee bars
EV charge points available

Office location specific benefits include (LDN):

Funded multi-site fitness membership

Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.

OVERVIEW:At Gymshark our community is everything. As a Social Community Executive youll be at the heart of itbuilding relationships sparking engagement and creating moments that make our fans feel seen heard and valued. From proactive commenting and social listening to surprise-and-delight initiativ...