The Access team plays a critical role in securing and enabling the Mass Customization Platform (MCP) the technology backbone that powers Cimpress businesses such as VistaPrint National Pen and others. The team is responsible for onboarding businesses managing users and safeguarding the platform through robust Identity Authentication Tenancy Account Management Authorization Risk Intelligence and Compliance solutions. Our systems ensure that every person service and application that intends and is permitted to connect with the MCP can do so securely and operate with the right level of trust and control.
As a Senior Product Manager you will own the product direction and execution for critical functional areas within our Identity and Access Management (IAM) and extended portfolio. You will serve as the bridge between high-level platform strategy and on-the-ground execution. You will take ownership of sophisticated problem spaces such as identity authentication authorization tenancy and risk intelligence and drive them from vague requirements to successful global adoption. You will operate with a high degree of autonomy influencing partners across Cimpress businesses and ensuring our services evolve to support emerging technologies including AI agents and third-party ecosystem integrations.
Execute the Product Strategy: Define and implement the quarterly and annual product roadmap for significant components of the Access products translating high-level strategic goals into detailed actionable plans and measurable outcomes.
Deep Customer & Market Discovery: Lead continuous market research competitive analysis and deep-dive discovery with Cimpress business units to identify unarticulated needs. Use data and insights to validate hypotheses prioritize high-impact features and lead build vs. buy evaluations for critical Access related product technologies.
Drive Solution Design and Development: Collaborate closely with engineering security and architecture teams to translate large-scale initiatives into a clear prioritized backlog. Act as a trusted partner navigating technical trade-offs and collaborating on system design API contracts and architectural decisions.
Champion User-Centricity and Security: Ensure our products adhere to strong UX principles making APIs SDKs and tools intuitive well-documented and easy to integrate. Champion a secure scalable and API-first foundation for the products you handle.
Stakeholder Management and Alignment: Collaborate across the organization with business units platform teams and partners to ensure Access solutions meet real-world needs while balancing security usability and scalability. Effectively manage expectations and communicate progress risks and changes across all Cimpress businesses.
Measure and Improve Outcomes: Continuously refine product features and operational processes using adoption metrics platform performance data and customer feedback.
At Cimpress we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience we strongly encourage you to applyeven if you feel that you dont meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.
Product Management Experience: 8 years of professional experience including 5 years as a Product Manager ideally working on complex high-quality B2B or B2C web-based products preferably in the SaaS space.
Deep Domain Expertise: Proven track record in one or more of the following: Identity & Access Management (IAM) Authentication protocols (OAuth OIDC SAML) Granular Application Access Control Security and Compliance Role-based Access Management Policy-based Access Management or Platform tenancy.
Security Context: Exposure to Risk Intelligence Trust & Safety or Compliance products within high-volume B2B platforms (e.g. FinTech/Payments) SaaS or sophisticated e-commerce ecosystems.
Bachelors degree or equivalent experience in Computer/IT/Electronics Engineering and/or previous s/w development experience is a huge advantage
Exposure to one of these areas: SAML OAuth OpenID Connect Social SignOn SSO LDAP Okta Auth0 Authz OPA Authzed integrating with API-first products Payment fraud Account takeover Sanctions/AML screening data privacy compliances (GDPR etc.)
Ability to create concept wireframes.
Exposure to Agentic AI products
We encourage our engineers to think like owners to continue to act small as we grow. Every team defines their own roadmaps and uses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level while still feeling small and nimble. We have a Remote-First operating model and culture with team members in over 15 countries and 30 US states offering autonomy and the flexibility to work from home. Cimpress also provides collaboration spaces for team members to work physically together.
Led by founder and CEO Robert Keane Cimpress invests in and helps build customer-focused entrepreneurial mass customization businesses. Cimpress Technology develops cutting-edge best-in-world software that our mass customization businesses use to create personalized physical (and digital) products for over 17 million global customers. Our businesses can choose the solutions that work for them or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products reach customers and track orders. And this kind of innovation keeps customers coming back.
Cimpress exists to help our customers live their dreams. Each dream is unique and the Cimpress team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative inclusive and innovative. We strive to role model and live an inclusive culture of fairness respect and belonging for all. And we work together to empower each other creating a space in which each of us can spark our next great idea.
Cimpress Technology a Cimpress company is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race color sex national or ethnic origin nationality age religion citizenship disability medical condition sexual orientation gender identity gender presentation legal or preferred name marital status pregnancy family structure veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and in fact in many cases we strive to do more than the law requires.
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Required Experience:
Senior IC
Vista is the design and marketing partner to millions of small businesses around the world. As a global, remote-first company, Vista has a growing footprint with team members working in more than 17 countries. For over 20 years we’ve been inspired by small businesses and we work inces ... View more