Manager, Client Management

Sun Life

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profile Job Location:

Hong Kong - Hong Kong

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals families and communities around the world.

Job Description:

Job Description:

  • To build and maintain strong and trusted relationships with VIP clients in order to achieve VIP portfolio retention

  • Conduct regular meetings with clients and their employees to enhance the overall experience to Sun Life pensions and group insurance

  • Collaborate with internal counterparts to resolve client enquiries quickly and effectively

  • Drive the new initiative to generate new business opportunities from existing clients through strong collaboration with other relationship managers

  • Develop tools and program in executing new strategy from time to time

Job Requirements:

  • Bachelor Degree preferable in Business Administration or related disciplines

  • Minimum 5-6 years exp in Pensions and Group Insurance as well as in functions including client servicing sales and marketing

  • IIQE 1 3 and 4

  • Customer-oriented mindset and strong problem-solving attitude

  • Ability to handle projects & initiatives independently

  • Proficient in Word Excel and PowerPoint

  • Good command of spoken and written English and Chinese

We offer 5-day work attractive salary MPF group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:

Customer Service / Operations

Posting End Date:

08/01/2026

Required Experience:

Manager

You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your...
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Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients

About Company

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Sun Life is a financial services company providing financial planning, life insurance, health insurance, investments and more.

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