QC Operations Digitization and Master Data Technical Lead

Use Your Power for Purpose

The IMOQ QC Operations Digitization and Master Data Technical Lead is responsible for driving the digital enablement optimization and standardization of QC business and operational processes across the IMOQ network of QC laboratories as part of the execution of the PGS QC Lab Strategy. The role will focus on the selection design governance implementation maintenance and continuous improvement of QC digital solutions. This will be achieved through driving process excellence in master data requirements management and technical support as well as ensuring data integrity system efficiency and compliance across enterprise platforms.

The Lead will develop measurements and metrics to drive QC digital performance while enhancing operational efficiency and cost-effectiveness. The Lead will provide leadership to the core QSEO technical SMEs that support global master data creation and maintenance as well as IMOQ site master data teams.

The Lead will partner with the Digital QC Solutions lead QC Digital Client Partner/ Technical team QSEO BSOs/GPOs/LPOs Computer System Strategy & Validation team QSEO Data and Analytics Lead QC Operations Leads SQOLs QO Cluster leads as well as Procurement external vendors/service providers and other stakeholders to deliver the QC Operations strategic initiatives.

The lead will work closely with the PGS QC Lab Strategy team to achieve the overall QC Lab strategies.

This position will report to the VP QSEO QC Operations Lead

What You Will Achieve

• Lead QC digital systems/solutions selection design implementation and governance as well as upgrades in partnership with Digital teams ensuring master data requirements structure standardization and ease of maintenance are integral to selection and deployment as well as timely site uptake.
• Develop and implement process excellence in QC master data requirements management and technical support to optimize QC resource utilization reduce cycle times and ensure supply reliability.
• Oversee QC master data in systems such as LIMS Empower NuGenesis SAP QM SDS LMO and related platforms including creation and change of global (shared) master data troubleshooting of master data issues while also ensuring timely completion and accuracy.
• Oversee master data verification & provide Quality oversight for GMP /GDP Digital systems as necessary ensuring compliance with Pfizer CSA/SDLC requirements 21 CFR Part 11 Eudralex Vol 4 Annex 11 & associated global regulations. Conduct periodic master data quality audits identify discrepancies and lead corrective and preventive actions.
• Identify assess and recommend master data technologies (e.g. Master Data Management tools AI enabled data creation) and other process excellence tools to streamline and implement opportunities for workflow optimization enhance productivity that enable improved QC process efficiency and transparency while maintaining relevant quality and compliance standards.
• Build QC process excellence capabilities across the network through leading and coaching of core SME and IMOQ site master data teams and sharing best practices. Facilitate knowledge sharing between sites and functions.
• Define and track master data quality KPIs and dashboards including accuracy completeness cycle time and consistency across all systems and sites.
• Oversee contracted 3rd party master data support spend establish governance and performance monitoring to ensure value realization cost effectiveness and performance of external partners.
• Build strong and enduring partnerships with Digital teams and all network and site QSEO stakeholders to drive joint digital strategies and ensure successful adoption of new processes.
• Lead and manage effective strategic QC network change initiatives to ensure successful adoption of new processes and ways of working

Here Is What You Need (Minimum Requirements)

• Bachelors Degree and minimum 10 years experience working in QO digital solutions delivery
• Proven leadership skills and ability to work across functions with all levels of the organization where the incumbent may not have direct authority.
• Demonstrated skills in analyzing organizing and project management across several cultures.
• Demonstrated change agility to successfully manage a high degree of complexity and multiple priorities.
• Expertise in QC / QO Operations enterprise system selection design and deployment including master data mapping migration and master data development validation risk management and continuous improvement.
• Proven track record in successfully leading transformation of QO digital platforms/ solutions including standardization and harmonization initiatives across multiple sites regionally and globally
• Expertise in enterprise system validation/SQA requirements and strong knowledge of Pfizer Digital life cycle methodologies (S/ADLC) including risk-based approaches (e.g. CSA GAMP5 QRM)
• Strong analytical thinking problem solving and decision making as well as strategic thinking
• Strong leadership skills including communication and influencing skills (able to work across levels and functions)
• Excellent change management and stakeholder engagement skills & project management skills
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Physical/Mental Requirements

Ability to stand for 1 hour at a time sit for 2 to 3 hours at a time walk long distances and bend to obtain items from lower shelving/cabinets

Non-Standard Work Schedule Travel or Environment Requirements

Primarily standard work hours with some exceptions to meet business needs. Some travel will be required to support network and site initiatives; 10% required travel.

Work Location Assignment:Hybrid

Other Job Details

• Last Date to Apply: December 29 2025

Relocation assistance may be available based on business needs and/or eligibility.