Job Description Summary

Job Description

Title: Field Service Engineer

Location: Mumbai and Kolkata

Job Description Summary

Provide direction and assistance to the work group to meet assigned objectives. Working within defined parameters to make decisions apply concepts to issues of moderate complexity and resolve issues through immediate action or short-term planning. You will be required to travel to customer sites planning more than 90% travel in the home country and to other countries.

Job Description

Essential Responsibilities (Motors and Generators)

Customer and on-site service:Act as the main point of contact for customers performing service work according to GE Vernova standards.

Technical execution:

- Large Power Capacity Motors and Generators: Induction Motors Synchronous Motors Turbine Generators (1 MW to 50 MW).

- Pre-Commissioning and Commissioning: Initial setup and testing before operation ensuring systems meet specifications.

- Troubleshooting and Site Services: Identifying and resolving issues in the field. Providing on-site support

- Service Overhauling: Comprehensive maintenance and repair of motors and generators

- Field Service: Onshore and offshore customer sites.

- Technical Inspections and Solutions: Soft foot and alignment bearing inspection Antifriction and SLEEVE) Vibration analysis In situ balancing Rotor runout Lube oil and rotor jacking systems Heat Exchangers Auxiliaries (Bearing RTD winding RTD space heaters etc.)

- Technical Assistance and Supervision: On-site guidance and training Proper operation maintenance and troubleshooting.

- On-Site Parts Replacement and Testing: Hands-on replacement of parts Electrical testing (Insulation resistance Polarization index winding resistance etc.)

Problem-solving:Identify technical issues perform root cause analysis and propose corrective and preventive actions.

Customer engagement:Advise clients on how to improve performance handle complaints professionally and maintain strong customer relationships. Able to interface at upper management and peers levels of the organization both internally and externally in clear and methodical manner.

Service readiness:Prepare material lists ensure parts and equipment are available and of the correct quality and coordinate with other teams.

Documentation and reporting:Document work performed track site issues and support sales by providing technical authority for bids and proposals. Provide and assist quality team

with root cause analysis and generate reports in case of equipment malfunction or failures to identify/analyse any undesirable trends. Complete site documentations such as weekly safety update installations check lists pre-commissioning and commissioning procedures. Provide management with complete and prompt information and report regarding safety & project/service status customer or equipment problems and failures.

Safety and quality:Maintain high standards of EHS during all on-site activities and contribute to a culture of continuous improvement.Adhere with company Health and Safety policies and work in safe and best practice manner to ensure the wellbeing of personnel and equipment are not compromised.

Required skills and qualifications

Technical expertise:A degree in electrical engineering or a related field is often required.

Experience:Previous experience in field service particularly with rotating machine (motors and generators) is preferred.

Skills:Strong communication problem-solving customer engagement and the ability to work independently are in field diagnostics service management platforms and digital tools is necessary.

Electrical engineering bachelors or masters degree from an accredited university or college

Solid understanding and Hands-on experience and knowledge of Motors and Generators

Comfortable to sail on marine vessels if needed and remain offshore for defined number of days.

Willing to travel including distant in-country or aboard limited duration visits and with short notice in advance.

Desired Characteristics

Fluent oral and written English communication skills

Strong interpersonal and leadership skills

Team worker with ability to share and coordinate tasks among members of the group

High job ethics

Proven analytical and quality improvement ability

Able to interface at all levels of the organization both internally and externally

Additional Information