MicrocomputerNetwork Technician 2 (090227 & 090380)

• Hardware: Knowledge of specifications uses and types of computer or computer-related equipment.
• Operating Systems: Knowledge of computer network desktop and mainframe operating systems and their applications.

• Technical Competence:Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform ones job; works with understands and evaluates technical information related to the job; advises others on technical issues.

To view the general description and example of duties for the position please go to the following link:
If you can see yourself in this role we encourage you to apply!

*NOTE * SPECIAL NOTICE - JBER (BASE) ACCESS * NOTE*
The successful applicants must pass a federal background check in order to qualify for military base access which is required with this positions work location on base. The background check may include fingerprinting. All job offers are conditional pending successful completion of the federal background check and issuance of a Defense Biometrics Identification System (DBIDS) card allowing base access. Also you must be able to maintain the clearance throughout your employment. If using a private vehicle this will require a valid Alaska Driver License proof of vehicle insurance and a valid State of Alaska vehicle registration.

State employees are guests on Joint Base Elmendorf-Richardson; clearance and access are not within the States control.

Special Note:In addition in some cases employees must be able to obtain and maintain a Common Access Card (CAC). As part of the examination process a background check investigation including a criminal records check will be conducted. Conviction of a crime will not automatically preclude appointment. The circumstances involved in the conviction will be considered.

Any combination of education and/or experience that provides the applicant with competencies in

• Analytical Thinking/Problem Solving: Uses a logical systematic and sequential approach to address problems or opportunities or manage a situation by drawing on ones knowledge and experience base and calling on other references and resources as necessary.

• Customer Service: Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside State government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

• Information Assurance: Knowledge of methods and procedures to protect information systems and data by ensuring their availability authentication confidentiality and integrity.

• Technical Problem Solving: Troubleshoots diagnoses analyzes and identifies system malfunctions to determine the source and cause of the problem.

Please read the information below carefully. This applies to your application submission: Ensure your application meets the minimum qualifications for the job class carefully review the job description and compare it with your work history training education licenses and certifications. Highlight relevant experiences and credentials that directly align with the job requirements and organize them clearly in your application to demonstrate your qualifications effectively.

Required documents due at the time of interview:

• If you are a current or former State of Alaska employee provide your last three (3) performance evaluations or if you have never been employed with the State please provide three (3) professional letters of recommendation if evaluations are unavailable.
• Three (3) professional references we may contact by phone (must include position titles and your current supervisor and one former supervisor).
• Only include transcripts if using education to meet minimum requirements.
• Valid Real ID Drivers License.

Note: You will not need to bring these documents if you have already attached/submitted with your application package.

• The incumbent may be asked to travel to remote areas of the state to support the Departments missions. The incumbent is required to support DMVA missions throughout Alaska including small villages and towns with no commercial lodging. Incumbent provides support to users/divisions/components at various locations on Joint Base Elmendorf-Richardson which requires driving by car or light truck to many locations on and off the 74000 acre base for support and face to face meetings. They may travel to Juneau Fairbanks and other in and out of state locations for support coordination and training. DMVA is housed on the Joint Base Elmendorf-Richardson military base.
• Civilian workers support the administrative functions of the department which includes National Guard and Homeland Security and requires confidentiality and the ability to work in a combined civilian and military work environment.

Bargaining Unit:
If you are acurrent state employee please mark the union you are a member of at the time of application. If you arenot a current state employeedo not complete this question.

Education:
If post-secondary education is required to meet the minimum qualifications you must fill in the Education section of the application. If you have not obtained a degree please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time of application submitted to the contact information below or provided at the time of interview if you are using education to meet the minimum qualifications. If you cannot attach it to your application email or fax it to the contact provided in the job posting.

Special Instructions for Foreign Education:
Education completed in foreign colleges or universities may be used to meet the above requirements if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

Note:The State of Alaska does not provide VISA Employer sponsorships.

Work Experience:
If using work experience not already documented in your application also provide the employers name your job title dates of employment and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not the applicant may not advance to the interview and selection phase of the recruitment.

Note:Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting see resume or CV or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

Workplace Alaska Application Questions & Assistance:Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1- (toll free) or if you are in the Juneau area. Requests for information may also be emailed to:

For applicant password assistance please visit:

Contact Information: For specific information in reference to the position please contact the hiring manager: