Partnership Account Manager

Team: Partnerships

Department: Operations

Place of work: Warsaw

Salary: 14 000 - 17 000 PLN gross OTE(base quarterly bonus)

About us:

Meet Packhelp. Were are helping nearly 80000 companies across the World. On the outside were a packaging company but look a little closer and youll see were one of the fastest-growing tech companies in Europe that have raised over 50M from leading international investors.

We are looking for an experienced and highly motivatedPartnership Account Manager to join our team. This role is for someone who thrives in a dynamic environment communicates with confidence and can manage multiple priorities without losing focus on quality and results.

You will take:full ownership of relationships with key B2B partners ensuring smooth cooperation high-quality project delivery and long-term business growth.
You will act as a strategic advisor to our clients coordinate cross-departmental work and manage end-to-end projects from briefing and planning to execution reporting and optimisation.

What youll do

• Manage and grow relationships with key B2B partners ensuring long-term satisfaction and business expansion.
• Lead meetings negotiations and strategic discussions with senior-level client stakeholders.
• Coordinate and deliver projects end-to-end: from receiving the brief through planning execution cross-team alignment to reporting and post-analysis.
• Act as the main point of contact for assigned clients ensuring clear communication expectation management and proactive issue-solving.
• Work closely with internal teams including production logistics marketing IT pricing and operations to ensure timely and high-quality delivery.
• Identify client needs market trends risks and opportunities and recommend actionable solutions.
• Track and analyse performance metrics prepare reports and translate data into business insights.
• Prioritise tasks effectively in a fast-paced environment managing multiple projects simultaneously without compromising quality.
• Take ownership of outcomes not just processes ensuring that results are delivered on time and to the highest standard.

Requirements must-have:

• Fluent English and Polish - proficiency (C1) both written and spoken.
• Minimum 3 years of experience as a Project Manager Account Manager Partnership Manager or in a similar client-facing role.
• Proven experience working with large B2B clients including leading meetings negotiations and managing expectations.
• Strong confidence in business communication across different levels of an organisation.
• Demonstrated experience in end-to-end project management.
• Ability to work under time pressure while maintaining high-quality standards.
• Experience in cross-functional collaboration with teams such as production logistics marketing IT and pricing.
• Excellent communication skills clear and structured emails briefs and verbal communication.
• Strong sense of ownership and accountability for delivering results.
• Basic data analysis skills ability to identify trends issues and recommend next steps.
• Ability to manage multiple ongoing projects simultaneously.

Nice to Have:

• Experience in the packaging or e-commerce industry.
• Familiarity with tools such as HubSpot Slack PowerBI.
• Solid working knowledge of Excel/Google Sheets (SUMIF COUNTIF VLOOKUP filtering sorting pivot tables).
• Understanding of basic business/sales concepts (e.g. margin vs. markup AOV GMV EBITDA).
• Knowledge of production or supply chain processes.
  

Benefits:

• Top-notch HQ 2500 square meters filled with tech and goodies such as a barista lunches and brunches! All in a great location close to the city center and with access to free parking spaces
• Flexible working hours here comes work-life balance and possibility to work remote
• The best possible tools easy access to the latest technology our own apps a Macbook and industry-standard software
• Health & Wellness private healthcare life insurance mental health support and a subsidized MultiSport card
• Fair compensation performance-based pay raises and bonuses for employee referrals
• Career development internal workshops training sessions and learning budget
• Work from the places you love most possibility to work remotely from anywhere in the world for up to 90 days a year****
• Vacation & time off 26 paid vacation days and 1 extra Better Future Day for actively making our world a better place

More about us:

We are experts in the unboxing experience. We create revolutionary technology that supports the growing packaging needs of all business models. Our proprietary software unleashes creativity speeds up packaging development and automates mundane tasks. Above all else we help connect brands with sustainable yet affordable packaging solutions.

While Packhelp HQ is based in Poland our thriving community of product engineers creatives marketers and more work around the globe in countries such as Spain France and the 2021 we revamped the Packhelp office to be an inclusive supportive and engaging space no matter where our awesome employees are based. Come and see for yourself!

Packhelp only contacts candidates via email or phone. We do not use external providers to process candidates offer letters nor do we require an upfront payment to participate in our recruitment process. If you come across a similar situation please report it to the relevant authorities.

PERSONAL DATA PROCESSING INFORMATION CLAUSEFOR JOB OR COOPERATION CANDIDATES
Pursuant to Art. 13(1) and (2) of Regulation (EU) 2016/679 of the EuropeanParliament and of the Council of 27/04/2016 on the protection of natural persons withregard to the processing of personal data and on the free movement of such dataand repealing Directive 95/46/EC (General Data Protection Regulation) (OJ L 119 p.1) hereinafter: GDPR I hereby inform you that:
1. The controller of your personal data is Packhelp S.A. based in Warsaw 5/7 01-217 Warsaw entered into the Register of Entrepreneurs keptby the District Court for the Capital City of Warsaw in Warsaw 13thCommercial Division of the National Court Register (KRS) under KRS number: NIP: REGON: (hereinafter:Controller)
2. Direct contact with the Controller is possible at the Controllers address: 61 05-500 Piaseczno or at the e-mail address:
3. The Controller has appointed a Data Protection Officer who can be contactedin personal data protection matters at the following e-mail address:
4. Your personal data will be processed:

• in the case of recruitment for the position indicated in theadvertisement to conclude an employment contract under theprovisions of the Labour Code i.e. pursuant to Art. 6(1)(b) and (c) of theGDPR in connection with Art. 221 1 of the Labour Code regarding firstand last name date of birth contact details education professionalqualifications and previous employment and regarding personal datacategories other than the above-mentioned ones such data will beprocessed on the basis of your consent i.e. pursuant to Art. 6(1)(a) ofthe GDPR
• in the case of recruitment for the position indicated in theadvertisement for the purposes of concluding a civil law contract onthe basis of your consent i.e. pursuant to Art. 6(1)(a) of the GDPR
• in the case of your consent for the purpose of future recruitmentprocesses i.e. pursuant to Art. 6(1)(a) of the GDPR.

5. Your personal data may be made available to entities supporting theController in its activities on our behalf in particular to providers of IT andhosting services and tools entities providing legal services entities supportingthe recruitment procedure as well as the Controllers associates andemployees to the extent to which they are authorised to process your personaldata in connection with the recruitment procedure while it is possible totransfer data to a third country where any of the above-mentioned entitiesprocesses data in a third country and only in a situation where the relevantlegal requirements are met i.e. when the European Commission hasestablished an adequate level of protection or through contractual clausesapproved by the European Commission or in the presence of appropriatesafeguards about which you may be informed
6. Providing your personal data is voluntary but necessary for participation inthe recruitment process to the extent required by the provisions of the Labourversion 2.0Packhelp S.A. based in Warsaw ul. Kolejowa 5/7 01-217 Warsaw entered into the Register of Entrepreneurs kept by the District Court for the Capital City of Warsaw in Warsaw 13th Commercial Division of the National Court Register (KRS) under KRS number: NIP: REGON:Code. Otherwise the provision of your personal data is voluntary and in thecase of personal data processing on the basis of consent you may withdrawyour consent at any time.
7. Your personal data will be processed for the duration of the recruitmentprocess and for a period of 2 years after its completion (for the purposes offuture recruitment) provided that you consent to it.

In connection with your personal data processing you have the following rights:
1. the right to access your data and receive copies thereof
2. the right to rectify (correct) your data
3. the right to erase data (if in your opinion there are no grounds for processingof your personal data you may request their erasure)
4. the right to restrict the personal data processing (you may request therestriction of your personal processing only to their storage or theperformance of the agreed actions if in your opinion we have incorrect dataor we process them without legal grounds or you do not want us to erasethem because you need them for the purpose of exercising or defendingclaims or for the duration of an objection made regarding the processing ofdata
5. the right to object to data processing
6. the right to data portability (you have the right to receive from us in astructured commonly used and machine-readable format your personal datawhich have been provided to us on the basis of your consent or on the basis ofthe concluded contract and you may request that such data be sent directlyto another entity
7. the right to lodge a complaint with a supervisory authority (if you believe thatwe process your personal data unlawfully you may file a complaint with thePresident of the Personal Data Protection Office or another competentsupervisory authority)
8. the right to withdraw your consent to the processing of personal data (at anytime you may withdraw your consent to the processing of personal data on thebasis of your consent and the withdrawal of consent does not affect thelawfulness of processing based on your consent before its withdrawal).

Personal data will be processed both in paper and electronic form in ITsystems however the Controller will not make automated decisions (includingin the form of profiling).

Required Experience:

Manager