General Manager, Practitioners

Brisbane - Australia

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Hi were PEXA

Every time a house is bought sold or refinanced in Australia your lawyer conveyancer and lender will most likely use a digital platform to settle your property this is where we come in. PEXAs world-first digital settlement platform has revolutionised the way we exchange property in Australia helping over 20000 people a week safely settle their homes.

Since starting our journey in 2010 we now employ a team of over 1000 people working across multiple continents. Were still growing innovating and looking ahead but behind our greatest achievements there is a team of curious creators and big thinkers. Thats why were looking for ambitious people like yourself to join the team.

What youll be doing

As a key member of the Customer and Commercial Leadership Team this role leads and holds overall accountability for PEXAs Group Practitioner function. Developing strong relationships across the industry with key partners and peak bodies as well as our key Practitioner Customer base. You are a strong influencer and advocate for this customer segment having proven industry knowledge and experience.

On a day-to-day basis youll be responsible for:

Leading Enterprise Strategy & High-Performance Culture

Drive strategic contribution across the Customer & Commercial Leadership Team champion a high-performance and customer-centric culture and build capability across people and systems focusing on continuous improvement.

Shaping and Execute the Practitioner Segment Strategy

Develop and deliver the Practitioner segment strategy grounded in deep market and customer insight to achieve growth targets expand product adoption and strengthen PEXAs market position.

Building Strategic Customer & Industry Relationships

Create and nurture strong partnerships with key Practitioner groups major customers and governing bodies proactively anticipating needs and driving advocacy for PEXA across the sector.

Delivering Commercial Growth & Operational Excellence

Lead growth initiatives manage sales pipelines oversee contract delivery and ensure commercial legal and operational requirements are met while maintaining budget discipline.

Representing PEXA Across Industry Events & Communications

Act as a key external representative at conferences events and speaking opportunities; oversee event planning external messaging and communications to enhance PEXAs brand and reputation.

Driving Cross-Functional Collaboration & Customer Outcomes

Work closely with product technology and operational teams to resolve customer issues improve service delivery and ensure Practitioner needs are embedded across PEXAs design and development processes.

What youll bring

Strategic Leadership & Executive Influence

Proven ability to lead diverse geographically dispersed teams; contribute to executive and board-level decision making; set OKRs and growth targets; and drive strategic planning in a scaling organisation.

Deep Practitioner Market Expertise

Strong subject matter knowledge of the Australian Practitioner market (Lawyers Solicitors Conveyancers) including how these businesses operate and make decisions along with experience facilitating workshops and engaging across regulatory government and legal sectors.

Commercial & Growth Delivery

Demonstrated success developing and executing revenue and growth plans analysing trends solving complex problems promoting new concepts and delivering measurable business results.

Relationship Building Communication & Change Leadership

Exceptional relationship management and stakeholder engagement skills with the ability to influence at all levels communicate succinctly manage change and build trust internally and externally.

Customer-Centric Operational Excellence

Strong analytical capability experience in account management or sales leadership ability to translate insights into targeted solutions facilitate project outcomes and ensure customers receive high-quality engagement.

A career at PEXA starts with you!

If you think you have the required skills an appetite to learn and would be a great fit wed love to hear from you even if you dont tick all the boxes. At PEXA we support your growth and help you discover your full potential.

Why join us

Quarterly wellness days to recharge

Four weeks workcation per year - work from an approved country

Take the opportunity to purchase up to four weeks additional annual leave per year

Learn from the best and upskill with PEXA Academy certifications and grow your career

Our commitment to our people and a better future

At PEXA we want you to embrace your best self each day creating an environment where everyone can contribute and participate so that every person can reach their full potential. We want our people to feel equally valued supported and celebrated. With market-leading benefits that make a difference were committed to supporting individuals families and carers. Your culture gender sexual orientation language and other attributes make you unique! We couldnt be prouder to have a team that reflects the richness of our wider community.

Were a proudCircle Back Initiative Employer and commit to responding to every applicant.

Stay Connected

A career at PEXA is exciting challenging and rewarding and were always on the lookout for talented individuals to join the team. You can learn more about life at PEXA on our website and social channels too.

Required Experience:

Director

Hi were PEXAEvery time a house is bought sold or refinanced in Australia your lawyer conveyancer and lender will most likely use a digital platform to settle your property this is where we come in. PEXAs world-first digital settlement platform has revolutionised the way we exchange property in Austr...