Infrastructure Consultant

Main purpose of the job:  

As a L3 Infrastructure Consultant and member of the Hosting Team you will play a key role in maintaining evolving and securing the customers infrastructure across both on-premise and cloud environments. 

This position combines technical excellence in Windows Server and VMware with hands-on experience in Azure helping to shape optimise and manage our customers cloud presence. 

Youll act as a subject matter expert (SME) in one or more core technology areas supporting BAU operations delivering infrastructure projects and guiding the teams ongoing technical growth especially in Azure and automation. 

Main Duties and Responsibilities: 

Infrastructure Operations & BAU Support 

• Provide 3rd line support for Windows Server Active Directory Group Policy DNS DHCP RDS and related services. 

• Perform proactive maintenance patching capacity management and performance tuning across on-prem and Azure workloads. 

• Troubleshoot complex incidents and provide root cause analysis through ITIL-aligned incident problem and change processes. 

• Maintain configuration documentation runbooks and knowledge base articles to support operational excellence. 

Azure Platform Management 

• Support the design deployment and ongoing management of Azure infrastructure services (IaaS PaaS networking storage and identity). 

• Collaborate with Hosting Leads and customers to shape Azure strategy and architecture in line with best practices. 

• Implement and maintain governance controls cost management tagging standards and resource policies. 

• Develop automation using PowerShell Azure CLI or Infrastructure as Code (IaC) tools. 

• Support hybrid identity integrations (AD Entra ID ADFS Conditional Access MFA). 

• Contribute to backup DR and monitoring design within Azure environments. 

Project Delivery & Service Transition 

• Deliver projects server builds migrations automation Azure deployments and environment upgrades. 

• Collaborate with architects service owners and vendors to ensure projects are designed documented and transitioned smoothly into support. 

• Support technology refresh initiatives maintaining N1 standards across systems. 

Qualifications :

Technical: 

• Microsoft Certified: Azure Administrator Associate or equivalent experience. 

• Strong experience in Microsoft Windows Server () environments. 

• Proficiency in Azure administration - VMs networking resource groups cost management and governance. 

• Demonstrable experience delivering and supporting projects within Managed Services. 

• Strong understanding of VMware vSphere vCenter and virtual machine lifecycle management. 

• Strong understanding of Active Directory DNS DHCP Group Policy and certificate services. 

• Strong understanding of PowerShell scripting for automation and troubleshooting. 

• Experience with enterprise monitoring tools such as SolarWinds Orion (administration and alert tuning). 

• Familiarity with networking fundamentals (TCP/IP routing VLANs firewalls load balancers). 

Professional: 

• Experience working within ITIL-based environments (Incident Problem and Change Management). 

• Excellent diagnostic analytical and documentation skills. 

• Strong customer-facing communication and stakeholder management skills  

Additional Information :

At Telefónica Tech we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.
 
Be yourself with us and feel that you belong. 

We welcome applicants from all backgrounds and identities regardless of age disability gender reassignment marital or civil partnership status pregnancy or maternity race religion or belief sex and sexual orientation. 
 
We are also committed to equity accessible hiring practices and creating an inclusive culture through many means including TogetHer (Womens network) and our Employee Resource Groups which include Diversity and Inclusion Telefónica Tech Pride Neurodiversity ELEVATE (African and Caribbean heritage network) and Sustainability.

 We dont believe hiring is a tick box exercise so if you feel that you dont match the job description 100% but would still be a great fit for role please get in touch. 

Remote Work :

No

Employment Type :

Full-time