Loyalty Product Owner

Canadian Imperial Bank Of Commerce

Job Location:

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What youll be doing

Youllbe joining CIBCs ECRM Enablement team responsible for delivering enhancements tooptimizefrontline productivity and growth aligned to CIBCs enterprise architecture roadmap. As a Loyalty Product Owner youllleadsmall andmediumend-to-end project implementation and act as a subject matter.Youllideateand collaborate with a diverse team to create and build flexible innovative solutions that deliver a best-in-class client experience.

At CIBC we enable the work environment mostoptimalfor you to thrive in your role.Youllhave the flexibility to manage your work activities within a hybrid work arrangement whereyoullspend 1-2 days per week on-site while other days will be remote.

How youll succeed

Own the product backlog Create andmaintainaprioritizedbacklog for the Loyalty platform ensuring alignment with businessobjectivesand customer needs.
Translate strategy into delivery Convert high-levelrequirementsand businessobjectivesinto clear user stories with well-defined acceptance criteria.
Drive agile execution Lead sprint planning backlog refinement and other agile ceremonies to ensure smooth delivery.
Collaborate across teams Work closely with Marketing Technology Data and Customer Experience teams to deliver Salesforce capabilities such as Journey Builder flows Automation Studio processes and audience segmentation.
Stakeholder engagement Keep stakeholders informed and engaged throughout the delivery lifecycle managing competing priorities effectively.
Monitor and communicate progress Report on pod progress risks and dependencies in a clear structured way.
Mentor and lead Support end-to-end project implementation as a subject matter expert and foster a collaborative high-performing team culture.

Who You Are

You can demonstrate 2 to 3 years of work experience with Salesforce Marketing Cloud or Loyalty Management;strongwillingness to deepenexpertise product ownership digital marketing technology delivery or marketing operations.
You can demonstrate 2 to 3 years of work experience in product ownership digital marketing technology delivery or marketing operations writing user stories and managing product backlogs in an agile environment.
Strong communicationand stakeholder engagement skills; ability to translate business needs into technical requirements.Curiosity and passion forcustomer engagement and marketing technology.
You have an undergraduate degreerequired; product marketing or Salesforce certifications considered assets.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
Youre digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You love to learn. Youre passionate about growing your knowledge. You have a strong sense of curiosity.
You act like an owner. You thrive when youre empowered to take initiative go above and beyond and deliver results.
Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay 27th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Agile Delivery Agile Leadership Digital Delivery IT Service Delivery Salesforce Development Salesforce Integration Salesforce Solutions

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningf...