Product Owner – Business Banking, Cash Management and Deposits Billing Platform

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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Product Family

The Business Banking Platform Product Family owns the core platforms that enable the delivery and servicing of Business Banking products. The team is accountable for translating business strategy into prioritized product roadmaps and ensuring platforms are scalable secure compliant and aligned to enterprise standards. Through strong product ownership and agile delivery the Product Family supports business growth operational efficiency and effective risk management across the Business Banking portfolio.

The Cash Management and Deposits Product Group within Business Banking Platform is looking for a Product Owner to join the Billing Team. This role will lead the Run Billing Pod which is dedicated to maintaining platform stability identifying and solving production incidents and acting a point of contact for our internal business partners

The team partners closely with business stakeholders technology delivery and control partners to deliver enhancements resolve operational issues and ensure solutions meet regulatory risk and performance expectations. The platform plays a key role in enabling accurate billing consistent client experiences and scalable support for Business Banking growth.

Job Description

• We are looking for a Product Owner to help support our current Cash Management and Deposit Billing capabilities

• As the Product Owner your team will look to you to define prioritize and ultimately approve what we release to production. Your work will affect hundreds of internal employees and thousands of end customers.

• Building our capabilities and supporting the existing billing platform will require you to work with multiple individuals/teams including:

  • control partners (e.g. legal compliance operational risk)

  • solution designers

  • user experience designers

  • developers

  • testers

  • Product group

• Excellent communication skills are a must as youll spend a lot of time working with your Business Analyst to write stories groom them with your team which will consist of both on-shore and off-shore resources & define unambiguous acceptance criteria.

• At times youll do primary research soliciting feedback from internal end users directly

• Youll also have an opportunity to present your work to multiple internal teams including at the executive level

• You will be a main point of contact for Business partners will help define procedures and often leading the solution for operational issues

• You will effectively manage a development backlog and will promote work in line with business need

• Beyond building out new capabilities we will look to you to:

  • Participate fully as a member of the team support a positive work environment that promotes service to the business quality innovation and teamwork and ensure timely communication of issues/ points of interest

  • Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit

  • Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

  • Present to peers/executives on a regular basis

  • Maintain a culture of risk management and control supported by effective processes in alignment with risk appetite

  • Participate in defining our program roadmap

  • Maintain understanding of partner and vendor roadmaps and have an understanding of how these technologies can be leveraged to bring business value

Job Requirements

• Undergraduate degree or product management certificate and / or 2 years relevant experience

• Demonstrated experience building out on-line capabilities in a Product Owner capacity

• Agile/Scaled Agile development experience is a definite asset

• Deep knowledge of Business Banking processes products/services & customers (Cash Management and Deposit pricing and/or billing is an asset)

• Ability to lead plan implement and evaluate program/project activities to ensure completion of product initiatives

• Ability to communicate effectively with both business and technology stakeholders in both oral and written form

• Ability to work collaboratively and build relationships across teams and functions

• Ability to work successfully as a member of a team and independently

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):