Technical Consultant SAP Concur

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Summary

A Technical Consultant in SAP Concur is responsible for assisting customers and project teams in implementing Concur Travel and Expense Management SaaS applications.

This role sits within the Global Services Group (STS) within SAP Concur and is based in Bangalore supporting North American customers. Shifts Mandatory.

Roles & Responsibilities

Install configure integrate and test SAP Concur software for client implementations

Manage technical configuration of customer environments including integration interfaces and technical settings.

Collaborate with project managers solution consultants and sales to complete project milestones and transition clients to production

. Deliver technical expertise on integration feeds loads extracts SSO and system performance.

Handle setup and scheduling of interfaces and system jobs including secure data exchange (FTP/PGP).

Troubleshoot imports system jobs and data integration issues.

Maintain environments throughout implementation lifecycle (Configuration Test Production).

Lead client training and knowledge transfer sessions.

Support client testing cycles and provide recommendations for complex issues.

Migrate configurations between test and production environments.

Communicate status and progress regularly with project managers.

Skills & Requirements

Bachelors degree or equivalent technical work experience

. Basic MS SQL skills experience with FTP/PGP file encryption and strong knowledge of flat files XML and Excel.

Understanding of data format conversion SAML SSO technologies ERP/HR systems integration and cloud environments.

Basic accounting principles and project management experience.

Experience with major credit card provider data banking gateways and business travel data.

Strong troubleshooting analytical communication and presentation skills

Ability to work independently prioritize workload and learn new concepts quickly.

Must be able to pass a background check.

#SAPConcur #ServiceDelivery #TechnicalConsultant

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

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Requisition ID: 442841 Work Area: Customer Service and Support Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid