Front End Risk Account Manager

Chester - UK

Yearly Salary: GBP 30001 - 35000

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Front End Risk Account Manager

Chester / Hybrid

34000

37.5 hours a week (Monday Friday)

Accelerate your career with a company that leads the way

Overview

NextGear Capital part of Cox Automotive Group is a dynamic vehicle funding business committed to delivering innovative solutions to our clients. We leverage advanced third-party systems to streamline operations and enhance customer experiences.

Why Join Us & Whats In It For You

As a Cox Automotiveteam member youll have access to a wide range of benefits including exclusive discounts cashback offers and our brilliant peer to peer recognition scheme. And theres even more to enjoy:

Option to buy additional holiday days
Your birthday off every year - paid
One annual Well-Being Day for you to relax and recharge
One paid Charity Day to give back and support a cause that matters to you
Opportunities for career progression across the Cox Automotive network
Competitive pension scheme

About The Role

The Front-End Risk Account Manager (FRAM) plays a key role within the Risk Management team and operates from the NextGear Capital Head Office in a hybrid capacity. Focused on proactive risk mitigation the FRAM drives results through three core areas:

insightful risk analysis
effective negotiation and collections activity and
coaching mentoring and re-education.

In this dynamic role FRAMs work closely with dealers and partner directly with Field Operations to ensure strong risk controls and successful outcomes across the business.

What Youll Be Doing

Lead timely and effective collection efforts:

Manage non-default accounts assigned when a dealer cannot resolve a critical performance issue. Continuously assess account health and make informed decisions to protect NextGear Capitals investment. Based on detailed account analysis determine whether to take a passive collection approach implement and manage workout plans or terminate the relationshipincluding coordinating the disposition of floored inventory. Strong judgment objectivity and prioritisation are essential. All actions should drive toward resolution or if necessary escalation to default.

Manage the Non-Default Portfolio:

Act as a risk analyst by reviewing and identifying exposure across the NextGear Capital market portfolios. Collaborate with field personnel to recommend and guide the appropriate course of action on non-default dealer accounts. Develop tailored plans ranging from simple follow-up to direct negotiation and/or collateral recovery.

Provide Training and Mentoring:

Support dealer recovery by re-educating those with critical performance failures ensuring they return to compliant performance standards. Mentor field staff by sharing insight on risk indicators and advising on appropriate responses and actions.

Support wider business needs:

Undertake additional tasks and responsibilities as required by the company to support overall business objectives.

What Were Looking For

Previous experience with the SBS Financing Platform (WFS) is preferred.
Strong ability to conduct direct dealer collections within an assigned portfolio.
Capability to coach and influence dealers toward improved account performance and desired behaviours.
Experience collaborating with Field Operations to identify monitor and resolve non-default accounts.
Ability to support Field Operations in reducing delinquency and minimising write-off percentages.
Skilled in providing clear objective analysis and insight into at-risk accounts and their progression.
Competence in generating accurate weekly and monthly reports for designated territories.
Flexibility to perform additional duties as required to support business needs.

Were Committed to Inclusion

We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms. We are a place where you can be you.

Ready To Join Our Team & Make A Difference
Apply now and drive your career forward with one of the automotive industrys most trusted names.

STRICTLY NO AGENCIES PLEASE
We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.

Who we are

Cox Automotive is the worlds largest automotive service organisation. We
provide dependable solutions that improve performance and profitability
throughout the vehicle lifecycle to manufacturers fleets and retailers.
Our businesses are organised around our customers core needs across vehicle
solutions mobility remarketing funding and retail.

The Benefits

Benefit 4

Benefit 5

Benefit 6

Testimonials

Aneliese Platts
Senior Designer

The people that work here are what sets Cox Automotive apart. We genuinely work as a team and I feel the same level of support everywhere in the business. Working here is like a family away from home but most importantly we have fun whilst doing it!

Ann Fairbanks
Executive PA & Business Support

I wouldnt be where I am today without Cox Automotive. The company has real culture of learning pushing the boundaries and making YOU better. Its all built on strong values that are more than just words theyre acted on every single day.

Gemma Hepple
National Operations Manager

In my nine years here Cox Automotive has allowed me to learn grow and hone my skills. Theres a real commitment to inclusion and diversity and today I am proud to be in what was historically perceived to be a mans role.

Documents

Required Experience:

Manager

Front End Risk Account Manager Chester / Hybrid 3400037.5 hours a week (Monday Friday)Accelerate your career with a company that leads the way Overview NextGear Capital part of Cox Automotive Group is a dynamic vehicle funding business committed to delivering innovative solutions to our clients. We...