Employee Experience Advisor (SA 2, Exempt L21)

Seattle, OR - USA

Hourly Salary: $ 54 - 81

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Description

Seattle Public Utilities (SPU) is seeking an Employee Experience Advisor (SA 2) to design and execute strategic workforce initiatives for 1400 employees delivering essential services to Seattle and 1.5 million regional customers.

This isnt just an HR roleits a chance to shape how public service organizations create thriving inclusive workplaces that attract top talent and deliver exceptional community impact.

As a culture strategist with deep understanding of how people systems and purpose drive organizational performance youll serve as a cross-functional connector and strategic advisor building alignment between SPUs Strategic Business Plan culture and people strategies. Youre a relationship-builder who values equity and inclusion leading initiatives across the employee lifecycleonboarding/offboarding workforce development retention communications and cultureto create a unified employee value proposition and foster a high-performance inclusive workplace.

This position requires a skilled communicator who connects people to purpose and a data-informed decision-maker who blends creativity with systems thinking to turn insights into action.

About Seattle Public Utilities:Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water drainage and wastewater and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPUs work includes system maintenance and improvements and keeping Seattle clean. Over 1400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations.

For more information about Seattle Public Utilities (SPU) checkout the:

SPU Website
Strategic Business Plan

SPU commits to Our City Values and Race and Social Justice as core principles that guide our work. We actively take steps to dismantle systemic racism and increase service equity. We value diverse life experiences and strive to create a workplace that is welcoming to all. We take steps to be inclusive and equitable in our recruiting hiring and promotional opportunities. We know work isnt only about what you do its also about who you work for and with! SPU provides a fun and family-friendly work environment that supports a work life balance including:

Hybrid work schedule opportunities
Family-friendly and multicultural work environment
Generous benefits package
Free public transportation options
City pension plan with employer/employee contributions
Growth potential and advancement opportunities

Job Responsibilities

Culture and Strategic Alignment:You will define and amplify the employee value proposition (EVP) aligning it with SPUs mission and core values to ensure a consistent inspiring employee experience. Youll collaborate with executive leadership to build a shared culture that reflects strategic priorities and connects individual purpose to public service.
Integrated Talent & Workforce Development Strategy: Partner with Talent Acquisition and Learning and Development teams to ensure recruitment onboarding and workforce development reflect our values and support strategic goals. Promote job design and work models that enhance engagement flexibility and productivitysupporting both operational efficiency and workforce well-being.
Departmental Listening & Responsiveness: Collaborate to design and implement employee surveys pulse checks and feedback loops to identify trends risks and opportunities. Ensure that actionable insights are communicated clearly and expeditiously to the right stakeholders with accountability for follow-up and improvement.
Strategic Communications & Experience Design: Develop and execute internal communication strategiesacross digital print face-to-face and experiential channelsthat foster alignment transparency and community. Bring values to life through storytelling campaigns recognition programs and immersive employee experiences that reflect SPUs identity.
Learning Growth & Innovation:Collaborate to connect learning platforms and development pathways to an overarching organizational development strategy that prepares employees for change innovation and impact. Foster collaboration across the department to promote continuous learning and improvement across the workforce.
Belonging Equity & Community: Collaborate to foster a culture of inclusion and warmth through employee resource groups cultural events and service opportunities that celebrate diversity and build relationships. Work to advance equitable policies and engagement practices.
Recognition & Motivation: Design and manage recognition programs that honor employee achievements and contributions in ways that reinforce SPUs values and both intrinsic and extrinsic motivation. Support development of reward strategies that are inclusive transparent and aligned with workforce engagement objectives.
Technology Analytics & Accountability: Use technology platforms to enhance connectivity streamline communications and scale engagement strategies across the utility. Leverage data dashboards and other analytics to drive decision-making.

Key Projects Youll Lead:

Department-Wide Engagement Strategy: Develop and implement a comprehensive multi-year employee engagement roadmap that aligns strategic workforce initiatives with culture transformation goals creating measurable impact across all SPU divisions.
Onboarding & Offboarding Transformation: Redesign employee transition processes to create meaningful modernized experiences that foster inclusion build connections and accelerate learning from day one through departure.
Employee Engagement Survey & Analytics:Lead the complete lifecycle of SPUs employee engagement surveyfrom design and administration to action planning and implementationincluding ongoing pulse checks that drive continuous improvement.
Recognition Program Development:Partner with the Employee Recognition Committee to build and launch an inclusive recognition strategy that celebrates achievements reinforces departmental values and motivates employees through both meaningful acknowledgment and tangible rewards.
Employee Experience Dashboard:Collaborate with Workday and analytics teams to create a dynamic real-time dashboard that provides actionable insights for decision-making while promoting transparency in workforce equity metrics and engagement trends.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Qualifications

Education: Bachelors degree in Human Resources Public Administration Organizational Development Communications or related field or equivalent combination of education and experience.

Experience: Five years of progressive experience in employee engagement organizational development human resources or communications with proven success designing and implementing comprehensive engagement strategies that integrate organizational systems people management and culture transformation. Hands-on experience with employee survey tools digital communications platforms and analytics dashboards to measure organizational effectiveness. Strong facilitation communication and stakeholder engagement skills with demonstrated ability to lead groups drive consensus and manage relationships across all organizational levels.

Desired Qualification:

Experience: Professional experience in unionized or public sector environments cross-functional team leadership and matrix organization experience change management or organizational transformation projects and budget management for employee programs are highly valued.
Technical Skills: Experience with survey platforms such as Qualtrics Culture Amp or SurveyMonkey HRIS systems like Workday or SAP SuccessFactors data visualization tools including Tableau or Power BI and learning management systems (LMS) is preferred.
Specialized Knowledge:Strong experience in DEI strategy implementation labor relations and collective bargaining human capital reporting frameworks and public sector procurement processes.
Demonstrated Results:Track record of improved employee engagement scores successful employee program launches reduced turnover/improved retention and multi-level stakeholder management.
Professional Development: HR certifications change management training or project management credentials (SHRM-CP PROSCI HRCI ATD) are preferred but not required.

We Value:Diverse perspectives and life experiences cultural competency and commitment to equity ability to work effectively across different communities and experience supporting underrepresented groups in workplace settings.

Additional Information

Workplace Schedule/Environment:

Hybrid schedule with remote work flexibility (minimum 3days/weekin-office). Individual schedules will be agreed upon by the employee and their supervisor.
Work is performed both in an office environment and in a public setting.
Collaborative inclusive team environment

Application Requirement(s):

A complete NEOGOV/Government Jobs on-line application
Supplemental questionnaire responses
Attached Resume & Cover Letter describing your skills and experience in relation to this position.

Candidates submitting an incomplete Application Packages will NOT be considered

The salary range for this position is$114004.80 - $171069.84 annually

This hiring process involves a background check of conviction and arrest records incompliance with Seattles Fair Chance Employment Ordinance SME 14.17. Applicants will be provided an opportunity to explain or correct background information.

Benefits:The City of Seattle offers a comprehensive benefits package including vacation holiday and sick leave as well as medical dental vision life and long-term disability insurance for employees and their information about employee benefits is available on the Citys website at: may apply: The City of Seattle encourages people of all backgrounds to apply including people of color immigrants refugees women LGBTQ people with disabilities veterans and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race color creed national origin ancestry sex marital status disability religious or political affiliation age sexual orientation or gender identity.

If you have any questions please contact Erika Monroe at .

Learn more about Seattle Public Utilities at our web page Experience:

Unclear Seniority

Position DescriptionSeattle Public Utilities (SPU) is seeking an Employee Experience Advisor (SA 2) to design and execute strategic workforce initiatives for 1400 employees delivering essential services to Seattle and 1.5 million regional customers.This isnt just an HR roleits a chance to shape how ...