German Speaking Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
German-Speaking Customer Service Representative
Start Dates: Multiple openings in January & February
Work Setup: On-site or Remote (country-dependent)
Schedule: 40 hours/week 8-hour rotational shifts
Relocation: Full relocation package provided for candidates moving abroad
About the Role
We are looking for motivated German-speaking Customer Service Representatives to join our international client this role you will support customers via phone email and chat ensuring a high-quality customer experience and timely resolution of issues.
Key Responsibilities
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Provide customer support in German across multiple communication channels
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Assist with product/service inquiries troubleshooting and account information
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Deliver professional friendly and efficient service
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Follow company guidelines processes and quality standards
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Collaborate with internal teams to resolve customer concerns
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Maintain accurate records of customer interactions
Requirements
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Fluency in German (C1/C2 level)
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Good command of English (B1 or higher)
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Strong communication and problem-solving skills
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Ability to work in rotational shifts
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Customer-oriented mindset and positive attitude
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Previous customer service experience is an advantage but not required
Relocation Package (if applicable)
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Flight ticket covered
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Airport pickup
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Temporary accommodation
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Assistance with documentation & onboarding
Why Join Us
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International environment with career growth opportunities
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Comprehensive training provided
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Stable long-term employment
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Option to work remotely depending on location
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Supportive and multicultural team
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
