Customer Service Agent Fiumicino Airport (FCO)
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you passionate about helping people and delivering outstanding service Join our & Jet2Holidays team Fiumicinoas a Customer Service Agent
What We Offer:
What We Offer:
- 26777.00 annually (pro-rated)
- Full time seasonal contract
- 39days holiday (pro-rated)
- Free uniform paid training life assurance & retail discounts
- Discounts on & Jet2holidays flights
- Recommend a Friend bonus
- Ability to work as a team
- Previous experience in a customer service role ideally in a fast-paced environment
- Fluent in local language & intermediate/fluent English
- Have a flexible and positive approach
- Capability to remain calm and effective during high-pressure situations such as flight cancellations or service disruptions
- As we employ on local contracts you will already hold full right to work documents for Italy
- Create Memories - Ensuring the delivery of outstanding Customer Servicethat meets the needs of ourcustomersand promotes ourbrand values.
- Be Present - Greet our arriving customers at the start of their holiday supervising our third-party partner in delivering a friendly and efficient check-in and onboarding service offering helpful advice on the sales desk.
- Take Responsibility - Ensuringspolicies and procedures are implemented and adhered to. Ensuring quality standards are met and safe practices are always carried out. Responsible for safety reporting using the company system (The Hub)
- Work as One Team - Working in partnership with internal colleagues and internal partners including Ground Operations colleagues thirdparty providers and our Flight Deckand Cabin Crew Teams to ensure the best Customer experience
Ready to take off Apply today!
Required Experience:
Unclear Seniority
Key Skills
- Business Development
- Business Intelligence
- Time Management
- Hospitality Management
- Outbound Calls
- Communication
- Service Areas
- Relationship Management
- Administrative Services
- Client Services
- Customer Service Management
- Regular Maintenance
- Sales Support
- Safety and Security
About Company
If you would like to join an exciting, fast paced and dynamic business then a career with Jet2.com or Jet2holidays could be the right move for you! Jet2.com is a fast growing and successful leisure Airline which has grown significantly. This growth has been fuelled by our colleagues w ... View more
