Software Maintenance Engineer RHEL

About the job:

The Red Hat Sustaining Engineering (SE) team is looking for a Software Maintenance Engineer to help lead a new team aimed at delivering stable RHEL kernel releases in Pune India. These kernels are a critical component for our enterprise class customers as well as all RHEL customers. You will work closely with RHEL kernel engineering to deliver extended product maintenance work including handling defects bugs and CVEs in the extended life streams of Red Hat Enterprise Linux (RHEL). Youll be actively leading all aspects of Red Hat Enterprise Linux (RHEL) maintenance; development quality engineering documentation engaging with stakeholders etc.. You will co-lead our patch review process the development and execution of backports and test plans and the creation of automation tools to improve the efficiency flexibility and quality of Red Hats delivery to customers.

To succeed in this role youll need to have the ability to think creatively and adapt to rapid change as well as an eagerness to learn new things and to innovate for process and quality efficiency.

What will you do

• Contribute to the vision and innovation of new Red Hat Enterprise Linux (RHEL) product maintenance offerings aiming to make Red Hat a global leader in long-term product experience

• Perform daily activities of product maintenance engineering teams serving as a regional and global expert on pressing Red Hat Enterprise Linux (RHEL) product issues

• Resolve and proactively address critical issues that have an impact on long-term regional or global business success of Red Hat Enterprise Linux (RHEL)

• Work within the complete Red Hat Enterprise Linux (RHEL) solutions portfolio and be responsible for the delivery of Red Hat Enterprise Linux (RHEL) updates to the maintenance streams

• Collaborate with development and QE counterparts product and project manager and release engineering teams across the globe to ensure the development and delivery of fixes meet the schedule requirements and high quality standards expected and required by Red Hat customers

• Diagnose the root cause of failures

• Backport CVE and bug fixes to stable release streams

• Develop maintain and monitor tests and onboard automated tests into a continuous integration workflow as much as possible

• Mentor junior team members

What will you bring

• Outstanding debugging troubleshooting and analytical skills

• 2 years of experience in software engineering and/or quality engineering

• Bachelors degree in computer science or a related engineering field or relevant professional experience

• Advanced level C coding skills

• Experience handling revisions and conflicts on Git.

  • Familiar with backporting patches including straight merges and cherry picks functionally equivalent backports dependency resolution etc.

  • Familiar with git concepts such as the merge request workflow etc.

• Familiar with kernel internals including but not limited to:

  • Maintainership workflow

  • Structure and its subsystems

• Familiar with userspace low-level internals including but not limited to:

  • Processes

  • Kernel interface (syscalls ioctl etc.)

• Experience with building code from source and debug compilation failures mainly with C language code

• Knowledgeable with low-level debugging tools like GDB and strace:

• Familiar with automated testing environments:

  • Jenkins jobs GitLab CI GitHub Actions.

• Good interpersonal problem solving critical thinking and communication skills

The following are considered a plus:

• Open Source contributions to upstream linux projects or interaction with the open source community

• Understanding of any kernel subsystems such as networking device drivers etc

• Familiar with advanced debugging tools like perf eBPF system tap and ftrace

• Experience with unit and integration testing on any language or framework

• Experience debugging test failures and filing issues

• Experience with scripting languages like Python and/or Bash.

• Knowledge on container-driven solutions

• Experience of collaborative problem solving

About Red Hat

Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.

Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
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