Parts Counter
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Job Location:
Champaign, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Parts counter
Job Summary: Assist our internal and external customers with obtaining the parts they need providing a high level of customer service. Work alongside our service department to ensure they have everything they need to get our customers back on the road as efficiently as possible.
Benefits and Perks:
- Competitive salary
- Medical dental vision short term disability company paid life insurance voluntary life insurance critical illness and accident insurance available at 90 days
- Paid time off begins accruing day one
- 401k plus match available at 6 months
- Employee discounts
Key Responsibilities and Duties:
- Answering phone calls gathering all required information and providing accurate transaction details in return.
- Communicates effectively with the Parts Manager on issues related to obtaining parts such as out of stock items. Participates in problem solving these issues.
- Follows up on backorders and special orders daily.
- Issues proper credit when necessary ensuring all required documents are in order.
- Works effectively with the service technicians and service advisors to determine what parts are needed and estimating when work can be completed.
- Expedites the install process by notifying service as soon as parts are in for special orders.
- Maintains an organized department where items can be easily located and are stored safely.
- Other duties as assigned.
Qualifications and Skills:
- Ability to prioritize workload and switch between tasks frequently
- Ability to work independently
- Organization skills are a must have
- Analyze complex matters and problem solve
- Receptive to constructive criticism
- Knowledge of auto parts is very helpful
Key Skills
- Business Development
- Sales Experience
- Marketing
- Inventory Control
- Customer Service
- Computer Skills
- Dealership Experience
- GM Vehicles
- Management Experience
- Service Writing
- Sales Management
- Automotive Service
About Company
Job Summary: Seeking dynamic, outgoing, and results-oriented individuals to join our sales team! Our loyal customer base, outstanding new and pre-owned invento...
