Location: Phoenix AZ (Hybrid)**
No relocation or visa sponsorship available.
BigTime Software is the leading SaaS platform built for professional services organizations helping firms plan manage and get paid for their work. Thousands of architecture engineering accounting consulting IT services legal and government contracting firms rely on BigTime to run mission-critical operationsfrom time and expense tracking to billing project management and reporting.
Were growing quickly investing in our product and people and continuing to raise the bar on security scalability and customer trust. This role plays a central part in that mission.
BigTime is seeking a Director of IT Security & Compliance to lead and mature our security compliance and IT governance programs as we scale. This role combines strategic ownership with hands-on executionideal for someone who wants both responsibility and real influence without getting stuck in the clouds.
Serve as the primary owner for SOC customer questionnaires audits risk assessments pen tests and internal/external security reviews.
Maintain update and harmonize information security policies across acquired and legacy systems.
Complete customer security questionnaires and due diligence packages with accuracy and consistency.
Drive audit readiness evidence collection and remediation tracking.
Partner with IT and Engineering on secure access identity management endpoint practices vendor reviews and vulnerability remediation.
Support secure onboarding/offboarding and internal tooling governance.
Use AI to streamline repeatable tasks (e.g. questionnaire responses documentation creation policy updates).
Help the organization adopt smarter workflows that reduce manual effort.
Collaborate with Sales Customer Success Product and Engineering to communicate risk support customer conversations and ensure security work is properly prioritized.
May lead a small IT team depending on experience; this role can also operate as a senior IC while still serving as the organizational security/compliance leader.
Strong experience leading security IT and/or compliance in a SaaS or software environment.
Hands-on ownership of SOC audits customer questionnaires and policy frameworks.
Ability to operate at a 50/50 split between strategy and execution.
Clear communication skills with both technical and customer-facing teams.
A pragmatic detail-oriented approach to maturing processes in a scaling environment.
Comfort evaluating and operationalizing security tools (flexible on specific platforms).
An AI-first mindset and commitment to working smarter.
High-impact leadership role with visibility across the organization.
Opportunity to build and refine the foundation of our security and compliance programs.
A collaborative pragmatic culture that values clarity ownership and efficiency.
Competitive compensation: Base salary range of $160000$200000 depending on experience plus bonus eligibility
100% company-paid benefits including medical dental vision disability and life insurance
401(k) with a generous company match
Paid parental leave
Hybrid work schedule: In-office 23 days per week in either our Chicago or Phoenix office
Generous PTO and paid company holidays
Fresh fruit snacks cold brew coffee/tea soda and sparkling water in office
Company-provided technology and software tools
A culture that prioritizes clarity ownership and efficiency
Applicants must be authorized to work in the U.S.
BigTime Software Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or any other characteristic protected by law.
Required Experience:
Director
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