IT Support-Manager

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:

The IT Support Manager will be joining our Financial Institutions Group where they will be responsible for overseeing and managing IT services for our digital apps and card services teams. This role is crucial to ensuring the efficient operation and maintenance of our systems. You will be working on SQL and Oracle database administration in Linux and Microsoft Windows environments.

What youll do:

• Manage and maintain SQL and Oracle databases ensuring optimal performance and security
• Coordinate patching code deployments work support troubleshooting tickets run Oracle SQL queries
• Oversee the administration and support of Microsoft Windows systems
• Implement and monitor IT service management processes to ensure high availability and reliability
• Utilize DynaTrace and Splunk for performance monitoring and troubleshooting
• Collaborate with cross-functional teams to identify and resolve IT issues
• Develop and maintain documentation for IT services and processes
• Stay updated with the latest industry trends and technologies to continuously improve IT services

Experience youll need to have:

• 5 years working in a Linux environment
• 5 years of experience in network protocols and troubleshooting
• 4 years of experience with scripting tools (bash json yaml)
• 4 years of Java troubleshooting and support
• TLS Certificate knowledge
• Oracle SQL knowledge
• Collaboration with cross-functional teams
• Bachelors degree in Computer Science Engineering or a related subject

Experience that would be great to have:

• Linux System Administration experience
• Application Support experience
• Dynatrace and Splunk monitoring

How youll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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