Technical Product Manager – Workplace Technology (Advisor)
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Job Location:
Reston, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Playing an essential role in the U.S. economy Fannie Mae is foundational to housing finance. Here your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home.
Job Description
As a valued contributor to our team you will advise the team on processes and methods for building developing or designing functionality for a product as well as create processes and procedures for the ongoing implementation enhancement or maintenance of existing products.
THE IMPACT YOU WILL MAKE
As a valued colleague on our team you will lead the strategy implementation and lifecycle management of workplace technology platforms including the implementation of ServiceNow Workplace Service Delivery (WSD) modules and Microsoft Places. You will work across Digital Workplace HR Network Security and Legal teams to ensure features are delivered effectively dependencies are managed and roadmaps are aligned with enterprise goals.
You will have the flexibility to make each day your own while working alongside people who care so that you can deliver on the following responsibilities:
Responsibilities
- Drive the product strategy and roadmap for ServiceNow WSD and Microsoft Places ensuring alignment with business objectives and user needs.
- Manage the full product lifecyclefrom ideation and design through implementation enhancement and ongoing maintenance for Workplace technology: Conference Room technology sensors digital employee experience platforms business platforms.
- Collaborate with cross-functional teams to identify and manage technical legal and operational dependencies.
- Lead implementation planning including configuration testing rollout and change management.
- Ensure compliance with enterprise security privacy and legal standards.
- Monitor adoption and performance using data to inform continuous improvement and future roadmap decisions.
- Support product communications training and stakeholder engagement.
THE EXPERIENCE YOU BRING TO THE TEAM
Minimum Required Experiences:
- 6 years of experience in technical product management preferably in enterprise workplace or IT platforms.
- Strong understanding of ServiceNow (especially WSD modules) and Microsoft ecosystem (including Places Teams Outlook).
- Experience working in Agile environments (Scrum or Kanban) with exposure to development practices and tools.
- Proven ability to work respectfully and cooperatively with people across different functional expertise.
- Excellent communication and stakeholder management skills.
- Experience managing demand releases and backlog across multiple teams.
Desired Experiences:
- Bachelors degree or equivalent.
- Experience using JIRA Aptio Target Process or similar product management tools.
- Familiarity with IT audit practices and enterprise compliance frameworks.
- Skilled at breaking down complex issues and presenting insights in a clear engaging format.
- Experience managing customer interactions and support channels.
- Exposure to Lean management principles and continuous improvement practices.
TOOLS
- Skilled in Excel and other data analysis tools.
- Familiarity with ServiceNow configuration and reporting.
- Experience with Microsoft 365 tools and workplace analytics platforms.
Qualifications
Education:
The future is what you make it to be. Discover compelling opportunities at most roles employees are expected to work onsite on a regular basis at their designated office -office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.
Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion sex national origin disability age sexual orientation gender identity/gender expression marital or parental status or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process please complete this form.
The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to skill set depth of experience certifications and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package Fannie Mae offers a broad range of Health Life Voluntary Lifestyle and other benefits and perks that enhance an employees physical mental emotional and financial well-being. See more here.
Requisition compensation:
138000to
180000Required Experience:
IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, fle ... View more
