Key Account Manager

Our client is looking for a Key Account Manager to serve as the trusted advisor and primary point of contact for their most valued this role youll manage client relationships across their service portfoliofrom government incentives and tax compliance to access to capitalensuring seamless coordination and exceptional service delivery.

If you thrive on building long-term relationships navigating complex projects and helping businesses succeed in Puerto Ricos unique regulatory environment this role is for you.

What Youll Do

Client Relationship Management

• Serve as the main contact for assigned accounts building strong trust-based relationships
• Understand each clients business needs and proactively address inquiries and concerns
• Guide clients through compliance requirements filing deadlines and incentive opportunities specific to Puerto Rico

Project Coordination

• Coordinate projects across multiple service divisions ensuring clear communication and smooth handoffs
• Manage timelines milestones and deliverableskeeping clients informed every step of the way
• Identify potential roadblocks early and work with internal teams to resolve them

Strategic Growth

• Identify opportunities to expand services with existing clients
• Contribute insights on client needs and satisfaction to leadership discussions
• Track account performance metrics and provide data-driven recommendations

Operations & Documentation

• Manage client onboarding to company systems ( Google Workspace)
• Maintain accurate records of client interactions project status and compliance documentation

What You Bring

Required:

• Bachelors degree in Business Administration Sales or related field
• 5 years of experience in key accounts national accounts or territory sales
• Demonstrated success in achieving sales targets and growing revenue
• Strong communication negotiation and relationship-building skills
• Availability to travel as needed
• Bilingual proficiency (Spanish and English)

Preferred:

• Experience managing large or enterprise accounts
• Background in finance insurance or professional services
• MBA or advanced degree in Business Administration
• Familiarity with Puerto Rico tax incentives and regulatory compliance

Why Join

• Work with a diverse portfolio of clients navigating Puerto Ricos business landscape
• Collaborate with a team of professionals across tax compliance and financial services
• Opportunity to grow within a company that values client success and employee development

Our client is an equal opportunity employer. All qualified applicants will receive consideration without regard to race color religion sex national origin age disability veteran status sexual orientation gender identity or any other characteristic protected by applicable federal state and local laws including those of Puerto Rico.

Our client is an EEOC Employer and encourages all minority groups to apply.

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