On-Site General Manager Single-Family HOA (Full-Time)
Job Summary
We are seeking an experienced On-Site General Manager to oversee the day-to-day operations of a high-quality single-family homeowners association. This role is responsible for common area operations vendor and contractor management homeowner relations compliance with governing documents and regular reporting to the Board of Directors. The ideal candidate is highly organized service-oriented and comfortable leading multiple priorities in a fast-paced community environment.
Key Responsibilities
Community Operations
- Manage daily HOA operations and ensure common areas and amenities are maintained to BOD standards.
- Perform routine community inspections; track issues and drive timely resolutions.
- Build and manage preventive maintenance schedules and recurring service plans.
Vendor & Project Management
- Solicit bids negotiate and manage vendor contracts (landscaping irrigation pool/amenities security repairs etc.).
- Oversee contractor performance verify scope completion and confirm service quality.
- Coordinate capital and reserve projects; track schedules documentation and outcomes.
Board Support & Communication
- Serve as the primary on-site liaison to the Board.
- Prepare meeting materials and provide clear operational updates and recommendations.
- Draft and distribute homeowner communications as needed.
Compliance & Resident Relations
- Enforce governing documents 2 x drives per month rules and architectural standards consistently and professionally
- Respond to homeowner inquiries and concerns; resolve issues with strong customer service
- Maintain accurate community records (contracts bids correspondence maintenance logs)
Financial Oversight
- Prepare annual budget and multi-year capital plan for Board review
- Monitor monthly expenses and report variances and recommendations
- Approve expenditures within authority and follow Board thresholds/controls
- Support annual audit processes as requested
Emergency Response & Safety
- Coordinate response to community emergencies and urgent issues after hours as needed
- Promote safety practices and incident reporting across common areas and amenities
Qualifications
- Bachelors degree preferred; equivalent experience considered
- 5 years of management experience (HOA property management hospitality or facilities operations)
- Strong experience with budgeting vendor contracts and project coordination
- Ability to interpret and apply governing documents and policies
- Excellent communication organization and customer service skills
- Reliable attendance; ability to work a flexible schedule (evenings/weekends as needed)
- On-call availability for emergencies as required
Work Location & Schedule
- On-site position within the community
- Full-time; flexible schedule to meet operational needs (including occasional evenings/weekends)
Benefits
Eligible full-time employees may receive a comprehensive benefits package which can include medical dental vision paid time off paid holidays and retirement plan options (including employer match). Occasional travel may be required for training and company functions.
Disclaimer
This is not an all-inclusive job description. Duties and responsibilities may be modified at any time based on operational needs.
- Benefits Offered:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401k Matching Plan
- PTO
On-Site General Manager Single-Family HOA (Full-Time) Job Summary We are seeking an experienced On-Site General Manager to oversee the day-to-day operations of a high-quality single-family homeowners association. This role is responsible for common area operations vendor and contractor management h...
On-Site General Manager Single-Family HOA (Full-Time)
Job Summary
We are seeking an experienced On-Site General Manager to oversee the day-to-day operations of a high-quality single-family homeowners association. This role is responsible for common area operations vendor and contractor management homeowner relations compliance with governing documents and regular reporting to the Board of Directors. The ideal candidate is highly organized service-oriented and comfortable leading multiple priorities in a fast-paced community environment.
Key Responsibilities
Community Operations
- Manage daily HOA operations and ensure common areas and amenities are maintained to BOD standards.
- Perform routine community inspections; track issues and drive timely resolutions.
- Build and manage preventive maintenance schedules and recurring service plans.
Vendor & Project Management
- Solicit bids negotiate and manage vendor contracts (landscaping irrigation pool/amenities security repairs etc.).
- Oversee contractor performance verify scope completion and confirm service quality.
- Coordinate capital and reserve projects; track schedules documentation and outcomes.
Board Support & Communication
- Serve as the primary on-site liaison to the Board.
- Prepare meeting materials and provide clear operational updates and recommendations.
- Draft and distribute homeowner communications as needed.
Compliance & Resident Relations
- Enforce governing documents 2 x drives per month rules and architectural standards consistently and professionally
- Respond to homeowner inquiries and concerns; resolve issues with strong customer service
- Maintain accurate community records (contracts bids correspondence maintenance logs)
Financial Oversight
- Prepare annual budget and multi-year capital plan for Board review
- Monitor monthly expenses and report variances and recommendations
- Approve expenditures within authority and follow Board thresholds/controls
- Support annual audit processes as requested
Emergency Response & Safety
- Coordinate response to community emergencies and urgent issues after hours as needed
- Promote safety practices and incident reporting across common areas and amenities
Qualifications
- Bachelors degree preferred; equivalent experience considered
- 5 years of management experience (HOA property management hospitality or facilities operations)
- Strong experience with budgeting vendor contracts and project coordination
- Ability to interpret and apply governing documents and policies
- Excellent communication organization and customer service skills
- Reliable attendance; ability to work a flexible schedule (evenings/weekends as needed)
- On-call availability for emergencies as required
Work Location & Schedule
- On-site position within the community
- Full-time; flexible schedule to meet operational needs (including occasional evenings/weekends)
Benefits
Eligible full-time employees may receive a comprehensive benefits package which can include medical dental vision paid time off paid holidays and retirement plan options (including employer match). Occasional travel may be required for training and company functions.
Disclaimer
This is not an all-inclusive job description. Duties and responsibilities may be modified at any time based on operational needs.
- Benefits Offered:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401k Matching Plan
- PTO
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