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Job Description:

The Director of Supply Planning process Deliver is responsible for leading and optimizing the supply planning function across deliver operations. This senior leadership role ensures the effective alignment of supply chain strategies with business goals driving process standardization efficiency and standard methodologies in supply planning and inventory management. The position reports to the Senior Director Supply Planning and collaborates closely with leaders from Deliver Operations Procurement Logistics & Regional teams.

JOB PURPOSE:

Define and govern the global Deliver supply planning & capacity operating model across a multiregion network of owned and 3PL distribution centers and transportation partners. Be responsible for the frameworks for planning policy IBP integration Drive standardized processes value realization and risk/resilience outcomes while enabling regions to implement consistently

Main duties & responsibilities

Process development & standardization into Operating Model

• Set the multiyear Deliver strategy for process aligned to service cost and cash goals; define target process optimization and governance forums

• Publish global playbooks for DCs and transportation (SOPs RACIs indicators controls) and ensure regional adoption via maturity assessments

IBP & LongRange Planning Integration

• Support design and delivery for Deliver inputs/outputs for Supply Review and Management Business Review including connection to inventory glide path and capacity/labor planning standards

• Establish scenario frameworks (allocation mode mix network risk launches) and decision guardrails tied to P&L and working capital.

Policy & Parameter Governance

• Define global planning and execution policies: safety stock/DOI targets leadtime standards pack hierarchies ASN/EDI conformance carrier/servicetier rules.

• Run parameter stewardship and process controls; supervise policy conformance and drive corrective actions with regions.

Systems & Data Product Ownership

• Sponsor the controltower and analytics design (OTIF/DIFOT Perfect Order DOI/DSI costtoserve decision latency emissions).

• 3PL/Partner Governance Framework

• Define the global 3PL/carrier process model

Value Compliance & Sustainability

• Work with margin acceleration program to ensure process capability for value realization portfolio with validated benefits

Capability & Change

• Build Deliver capabilities (process data systems); define certification pathways (APICS/CSCP/CLTD) and training for regions.

• Lead global organisational change and communications; reduce decision latency and improve process adherence.

Measurable Outcomes (Strategic critical metrics)

Process & Governance:

• Blueprint creation & availability to full Deliver organization aligned to standard methodologies for external benchmark

• Process maturity index by region/DC baseline

• Policy conformance % (lead times ASN inventory targets) decision latency (SupplyMBR)

Systems & Data:

• Integration success rate (WMS/TMS/EDI) data FPY (locations lanes pack hierarchies) adoption of controltower dashboards

Key proficiencies required:

• Ability to build effective partnering relationships using persuading and influencing skills

• Strong organization skills and an interest in planning

• Can drive continuous process improvements.

• Ability to translate sophisticated situations into simple working solutions.

• Ability to manage people in a complex structure with an interest in mentor and developing leaders.

• Ability to prioritize and lead multiple projects simultaneously while meeting deadlines and budget constraints.

• Ability to provide global leadership per the Leadership Imperatives.

• Capability to apply knowledge of products and customers and achieve associated business requirements.

• Ability to make sound management decisions and identify actions that will support company initiatives within the supply chain.

• Ability to apply basic project management techniques.

• Ability to drive cross-functional alignment through effective communications

Qualifications & experience

Essential:

• 10 years in Deliver/Logistics/Distribution with significant experience defining strategy and global processes; multiregion exposure required.

• Validated ownership of IBP design for Deliver and linkage to P&L/working capital; scenario and policy design expertise.

• Strong systems and data background: ERP APS WMS TMS EDI/API standards

• APICS/CSCP/CLTD/CPIM and/or Lean Six Sigma; degree in Supply Chain/Operations/Engineering

Desirable:

• Black Belt six-sigma certification.

• Supply chain experience in medical device or pharmaceutical industry.

• Deep understanding of financial processes.

• Experienced ERP / Planning Systems User.

Johnson & Johnson Family of Companies are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity genetic information national origin protected veteran status disability status or any other characteristic protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#LI-SP5 / #Li-Hybrid

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