IMPORTANT
1. This is a hybrid role with requirements to be on site 3 days a week providing a balance between remote flexibility and in-person collaboration. This can be changed to 5 days a week as well.
2. This role requires Protected B security clearance (Reliability Status).
If the candidate doesnt have Protected B reliability status already then the candidate must be either a Canadian Citizen or PR with residency in Canada longer that 5 years to make the Security clearance application smoother
Job Description:
Quality Manager
Knowledge of Document Processing Automation Tungsten (Kofax) Total Agility is a plus.
Design high-level testing approaches for smaller projects based on business and product requirements adhering to industry and Symcor standards.
Collaborate with subject matter experts developers and support teams to define testing improvements for products and business solutions in future releases.
Provide input during application implementation
.Identify efficient testing solutions for all requirements.
Develop test cases from business requirements.
Fix product defects and create regression tests.
Deliver accurate and timely effort estimates for change requests and small projects.
Contribute to test strategy and planning ensuring projects meet business and client and address quality issues risks and barriers to test execution promptly.
Complete required documentation clearly and accurately (e.g. test strategies test plans).
Provide regular QA project status continuous improvement in QA processes to deliver reliable solutions efficiently.
Recommend test automation and industry-standard tools processes and methodologies (e.g. Agile).Identify process gaps and suggest improvements.
Coach and mentor junior Quality Analysts by delegating tasks explaining concepts and reviewing work to ensure quality and adherence to best practices.
Experience6 years of experience with automated regression test tools and building and maintaining the automated test scripts.
Typically has 5-10 years of testing experience in a QA environment.
Proven history or writing and maintaining test cases test plans and test scripts.
Excellent comprehension of QA process and methodologies and Software Development Life Cycle.
Essential Skills:
Leads and or conducts quality assurance testing of business software applications and or smaller projects to ensure reliability functionality and successful implementation in accordance with the SDLC.
Leads junior QA Analysts during Testing Phases and QA effort and provides coaching and mentoring to help develop their capabilities.
Required Skills:
Experience (Years): 4-6 Essential Skills: Work with project teams throughout the organization to design implement and manage CDN infrastructure using Akamai to ensure high availability performance and scalability for customer facing applications and business processes. Handle multiple priorities and assignments with excellence and precision. Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). Directly support line of business development teams provide guidance to them on implementation and changes for customer facing applications Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. Monitor and analyze network performance identifying and resolving issues to optimize content delivery of critical applications. Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: Bachelors degree in Computer Science Information Technology or a related field. OR similar work experience. Strong understanding of network protocols (HTTP/HTTPS DNS TCP/IP). Proven experience as a CDN Engineer or similar role with a strong focus on -depth knowledge of Content Delivery Network technologies including caching load balancing and content optimization. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Experience supporting 24/7/365 customer facing applications at enterprise scale. Awareness and experience with cybersecurity tools and practices such as firewalls intrusion detection/prevention systems and encryption. Proficiency in scripting and automation (e.g. Python Bash) a plus. Relevant certifications (e.g. CISSP CEH) are a plus but not required.
IT Services and IT Consulting