Medical Practice Patient Representative (Call Center) NHMP Danbury Primary Care Danbury, CT
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Job Location:
Danbury, CT - USA
Hourly Salary:
$ 18 - 34
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Description
Position at Nuvance Health Med Practice CT
At Nuvance Health we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed respected and supported. Together we are a team of 15000 strong hearts and open minds. If you share our values of connected personal agile and imaginative we invite you to discover whats possible for you and your career.
When you join our growing multi-specialty medical practice you can enjoy the advantages of being a part of a large health system while working in a more intimate setting than a hospital. You can build relationships with patients over time as you take advantage of opportunities for more team building socialization and work-life balance.
We offer a range of outpatient practices including primary care oncology neurology gastroenterology endocrinology OB/GYN bariatric surgical cardiology and infectious diseases. Join the Nuvance Health medical practice and be part of a collaborative team in an environment of open communication and unwavering compassion.
$500 Sign on Bonus (External Hires Only)
*On average this office sees 125 - 150 patients per day with 500 - 700 phone calls. This is a very large and fast paced office. Must be able to handle a busy workflow of incoming phone calls in our call center. Looking for an outgoing go-getter/team player.
Title: Medical Practice Patient Representative (Clerical Assistant) - NHMP Danbury Primary Care (Call Center) - Danbury CT. Full Time/40 hours per week Variable 8 hour shifts 7:00am - 7:00pm Monday - Friday.
Summary:Provides clerical and administrative support and coordinates the patient care activities for physician practice.
Responsibilities:
1. Ensures accuracy of patients information including demographics and insurance.
2. Performs reception of customers and communicates pleasantly and effectively.
3. Answers phones routes calls take messages conveys information and assures accurate communication.
4. Registers verifies and schedules patient appointments testing and referrals.
5. Reschedules cancelled no show tickler appointments.
6. Processes record requests including the copying billing charging and recording.
7. Collects co-pays and reconciles moneys for deposit.
8. Obtains and coordinates record retrieval for new and established patients.
9. Completes audits as assigned.
10. Performs intake and processing of medical records and other documentation and correspondence via eFax.
11. Presents a professional appearance and image.
12. Fulfills all compliance responsibilities related to the position.
13. Performs other duties as assigned.
3. Answers phones routes calls take messages conveys information and assures accurate communication.
4. Registers verifies and schedules patient appointments testing and referrals.
5. Reschedules cancelled no show tickler appointments.
6. Processes record requests including the copying billing charging and recording.
7. Collects co-pays and reconciles moneys for deposit.
8. Obtains and coordinates record retrieval for new and established patients.
9. Completes audits as assigned.
10. Performs intake and processing of medical records and other documentation and correspondence via eFax.
11. Presents a professional appearance and image.
12. Fulfills all compliance responsibilities related to the position.
13. Performs other duties as assigned.
Other information:
Education Required:High School Diploma/GED or equivalent 1 year customer related experience required Preferred: 1 years of healthcare experience
Salary Range: $18.13 - $34.50 Hourly (Based on years of relative experience)
EOE including disability/vets.
With strong hearts and open minds were pushing past boundaries and challenging the expected all in the name of possibility. We are neighbors caring for neighbors working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities advance your career with Nuvance Health!
Required Experience:
Unclear Seniority
Key Skills
- Air Ticketing
- API
- CAD CAM
- Data Management
- Equity
- Import & Export
About Company
Our hospitals, medical practice and care centers are located throughout New York’s Hudson Valley and Western Connecticut. At every location, you’ll find excellent convenient care, a personalized approach, a connected team, and access to our network of doctors. Find care now.
