We are looking for a Customer Support Specialist who will serve as the primary point of contact for clients providing clear timely and solutions-oriented assistance. This role is essential in maintaining strong customer relationships and ensuring that every client receives an outstanding service experience. The ideal candidate is detail-focused adaptable and confident in communication.
Responsibilities
Provide professional customer support through email phone and internal systems.
Address inquiries resolve concerns and ensure accurate information is delivered.
Maintain organized records of customer interactions and follow-ups.
Collaborate with internal departments to ensure smooth service delivery.
Monitor client accounts and ensure all requests are processed promptly.
Uphold company standards policies and service protocols at all times.
Qualifications :
Strong communication and interpersonal skills.
Ability to multitask and manage multiple client requests effectively.
Exceptional attention to detail and organizational abilities.
Professional problem-solving approach with a customer-first mindset.
Ability to work independently and within a team.
Additional Information :
Competitive annual salary of $51000 $55000.
Professional development and growth opportunities.
Supportive work environment with ongoing training.
Skill-building in communication client management and operations.
Full-time position with structured responsibilities.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more