Sr Solution Architect Public Sector
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Job Location:
Vienna, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a Senior Solution Architect to support our US Public Sector business with a strong focus on AI Data and Workflow Integration. This is a highly technical pre-sales role designed for someone who can operate as a platform generalist - able to go broad and deep across the entire ServiceNow ecosystem diagnose complex issues and architect scalable solutions that work in the most demanding environments.
We are looking for someone with a ServiceNow background strong implementation experience exceptional analytical skills and the ability to stand confidently in front of C-Suite audiences.
What you get to do in this role
Serve as a platform-wide generalist able to troubleshoot across products integrations data structures customizations workflows and architecture patterns
Be the technical expert sales teams rely on when conversations become complex or solutions are unclear
Lead architecture discussions with customers from hands-on technical teams to CIO/CTO/CSuite stakeholders
Diagnose and solve integration challenges across REST SOAP JSON JDBC and custom middleware
Support long-cycle highly structured public sector deals partnering hand-in-hand with sales from discovery through solution validation
Bring a strong implementation mindset - able to explain not just what the solution is but how it would actually be built
Own and contribute to programs that upskill Solution Consultants and help them demonstrate the platforms value in Federal environments
Provide thought leadership on AI-native architecture patterns workflow automation and public sector modernization strategies
Work closely with product and engineering teams to influence roadmap direction based on field insights
Deliver standard and tailored demonstrations Proof of Concepts and Proof of Value engagements
Stay current on platform releases emerging technologies GovCloud certifications and compliance changes
Participate in marketing webinars conferences and community activities to represent our public sector technical brand
Work collaboratively across a matrixed organization (AEs SCs Specialists EAs) to ensure solutions are viable secure compliant and scalable for Federal customers
Operate as a senior self-starter who can prioritize remove roadblocks and contribute to quarterly strategic big bets across the US public sector business
Qualifications :
To be successful in this role you have:
- ServiceNow experience (implementation or deep pre-sales architecture)
- Experience integrating AI into workflows decision frameworks problem solving or automation
- Strong background in implementation including hands-on understanding of how solutions are architected built and deployed
- Ability to diagnose technical issues across the entire platform and integrations
- Experience architecting or supporting solutions in AWS GovCloud Azure Gov IL4/IL5 DoD or C2E environments
- Understanding of Federal compliance requirements Authority to Operate security models and public sector constraints
- Mastery of application architecture including 3-tier systems APIs data flows and integration patterns
- Strong analytical and storytelling capabilitiesable to go deep technically but communicate simply at the executive level
- Experience with Business Rules Script Includes Web Services XML JSON JDBC Workflow Service Catalog and other core ServiceNow components
- Hands-on experience with ETL tools data modeling ingestion frameworks and analytics platforms is a plus
- Experience with emerging technologies such as RPA Generative AI OCR Process Mining and CI/CD is helpful
- Ability to operate in a fast-paced lightly managed senior-level environment
- Strong self-starter mindsetproven ability to manage workload independently and prioritize strategically
- Must live in the DC metropolitan area.
- Ability and willingness to travel as required
TR21
For positions in this location we offer a base pay of $165825 - $273675 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs.
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Business Process
- VMware
- Cloud
- HTML5
- Windows
- Project managements
- AWS
- Infrastructure
- Web Services
- JQuery
- Java
- Computer Engineering
- Solutions design
- Technical Solutions
- Analytics
About Company
Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. Were growing fast, innovating even faster, and making an impact on our c ... View more
