Are you a proactive leader with a passion for patient care and team performance American Dental is hiring a Dental Office Manager to help lead our fast-paced modern dental practice in Chicago! Were looking for someone organized driven and people-focused to ensure our office runs smoothly efficiently and with 5-star service.
About Us
American Dental Associates is a privately owned dental group with 8 locations across the Chicagoland area. We offer general and specialty services in a supportive hotel-style environment with a strong focus on team development technology and patient experience.
Responsibilities
Oversee daily front desk operations patient flow and scheduling
Lead and support front desk team members ensuring accountability and performance
Handle time-off requests daily huddles EOD reporting and policy enforcement
Provide excellent customer service and resolve patient concerns with professionalism
Monitor collections deposits and insurance processing accuracy
Collaborate with doctors assistants and directors of operations to maintain smooth operations
Manage onboarding training and staff development with support from the admin team
Maintain compliance with company policies and quality standards
Qualifications
3 years of dental front desk or office management experience (required)
Strong knowledge of dental procedures scheduling and insurance (PPO/HMO)
Leadership experience in a fast-paced multi-provider environment
Proficiency with dental software (Dentrix Ascend experience preferred)
Excellent communication organization and problem-solving skills
Ability to coach lead and hold team members accountable with confidence
We Offer
Competitive pay based on experience
Health benefits and 401(k) after eligibility period
Paid time off and holidays
Positive team-oriented culture
Supportive leadership and growth opportunities
Ready to take the first step toward a rewarding healthcare career Dont forget to visit our office website!
Required Experience:
IC
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