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At the City of Austin we are more than just an employerwe are a vibrant community dedicated to shaping one of the nations most dynamic and innovative cities. As we strive to fulfill our commitment as public servants it is important that we ground our efforts in a set of guiding principles Empathy Ethics Excellence Engagement and Equity anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career contributing to the community and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation : Work in an environment where employees are valued and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave work-life balance programs and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs on-site fitness centers and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description:

Business Process Specialist

Purpose:

Duties Functions and Responsibilities:

Essential duties and functions pursuant to the Americans with Disabilities Act may include the following. Other related duties may be assigned.

• Assists in planning executing and closing projects in a variety of operational and/or administrativesituations related to specific assignments/areas.
• Develops and maintains databases to support data analysis and research findings for business projects.
• Assists in preparation of recommendations for implementation of new or revised policies procedures and/or process changes/improvements.
• Writes reports that summarize findings data collection techniques implementation options etc.
• Establishes project schedules using project planning software/tools updates and maintains project status reports. Communicates project/process status.
• Conducts research analyzes trends determines accuracy and relevancy of data/information and uses sounds judgment to evaluate alternatives.
• Facilitates and documents meetings action items and processes using flowcharting methodologies.
• Maintains positive working relationships with managers supervisors employees and other stakeholders to gain their cooperation and support.

Responsibilities - Supervisor and/or Leadership Exercised:

Knowledge Skills and Abilities:

Must possess required knowledge skills abilities and experience and be able to explain and demonstrate with or without reasonable accommodations that the essential functions of the job can be performed.

• Knowledge of business strategies objectives planning development and management processes and process improvement.
• Knowledge of research methodologies cost/benefit analysis statistics and financial modeling.
• Knowledge of applicable City of Austin state and federal statutes ordinances and codes.
• Knowledge of performance measures quality improvement programs and project management methods.
• Skill in oral and written communication using a variety of formats including: print communication electronic format presentations and telephonic.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to quickly recognize and analyze irregular data and situations.
• Ability to work independently and with teams.

Minimum Qualifications:

• Graduation with a Bachelors degree from an accredited college or university with major coursework in a field related to the job plus one (1) year experience related to the job.
• Experience may be substituted for education up to a maximum of four (4) years.

Preferred Qualifications:

• Experience with Power BI or similar software.
• Advanced MS Office Suite knowledge to include (Word Visio and Excel).
• Familiarity with relational databases and data warehousing concepts.
• Experience creating clear concise and user-friendly SOPs and process maps.
• Ability to travel to more than one work location.
• Microsoft Certified: Data Analyst Associate (Power BI)
• Lean Six Sigma

Notes to Candidate:

Austin Resource Recovery (ARR) is a department of the City of Austin with over 530 employees. We provide essential services that protect people and our planet. We collect recycling composting trash large brush bulk items household hazardous waste and dead animals. We also sweep the streets offer Austin and Travis County residents a service to recycle and safely dispose of household hazardous waste and provide community outreach and education. ARR is driving the global transformation of traditional waste management to sustainable resource recovery. Learn more at .

ARR is seeking a Temporary Business Process Specialist to work in our HR position will assist ARR HR in the creation of SOPs for each of the HR units as well as the creation of a Power BI Dashboard to assist us in monitoring and reporting on HR trends as performance measures.

The ideal candidate will possess advanced computer skills experience performing data analysis and data processing. Experience in technical writing is helpful but not required.

Pay Range: $62280 - $77850 per year. Your detailed and complete employment application will be used to evaluate your qualifications and determine your salary if you are selected for this position.

Days & Hours: Monday Friday; 8:00 a.m. 5:00 p.m. Employees may be required to work some early mornings after hours weekends and special events due to business needs.

Address: 1520 Rutherford Lane Building 1 Austin TX 78754

Application: Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees in Good Standing who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. Your detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. The responses to the supplemental questions inquiring about experience should be reflected on your application.

Resume/Cover Letter: Please upload your resume and cover letter along with your completed application. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g. see resume or see Linked In Profile).

References and Employment Verification: Please include in your cover letter three professional references with one being your current or most recent supervisor.

Virtual Interviews: Austin Resource Recovery may conduct virtual interviews.

90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above.

Nepotism Policy: The City of Austin Nepotism Policy states No person regardless of job title or length of tenure with the City shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relatives employment.

Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program you may drive when necessary to multiple locations as part of your regular job duties. Otherwise you are responsible for getting to and from these locations.

Benefits: Working with the City of Austin atAustin Resource Recovery (ARR)provides a number of health and welfare benefits such as medical paid leave time a great retirement plan training opportunities and more! Learn more about City of Austin benefits.

This position is eligible for the Public Service Loan Forgiveness (PSLF) Program. This is a federal program designed to encourage individuals to work in public service by forgiving the balance of their federal student loans upon meeting program requirements.

Military/Veteran: Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

Tobacco and Vape-Free Workplace: All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite including parking lot or in any personal vehicle located on the premises.

Essential/Critical Employee Designation: Some positions are designated as critical or essential. Employees in these roles are required to report to work during emergencies or when operations are modified. This may include working from a designated site or an alternative work location.

Please be aware that the Job Posting Close Date reflects the final day to apply but the posting will close at 11:59 PM the day before the date listed. All application steps including attachments and submission must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race creed color national origin sex gender identity age religion veteran status disability or sexual addition the City will not discriminate in employment decisions on the basis of an individuals AIDS AIDS Related Complex or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function please call or Texas Relay by dialing 7-1-1.