PennDOT TAS2 A2 SC3 (Lycoming County)

This requisition will feature first round interviews via Teams.
Start date for this position is as soon as possible.

Once a week onsite. Occasional attendance at various meetings conferences and training sessions as well as overnight travel may be required.

Candidates in other counties may be considered based on qualifications and candidate availability.

• Proven at least 15 years experience supporting:

  • Windows Desktop OS

  • Windows Server

  • Active Directory

  • Scripting

  • MS Office

• Create software installation packages for SCCM (10 years experience) with emphasis on Bentley products (10 years experience) using approved tools and processes.

  • Download and prepare vendor software for packaging.

  • Perform test installations of out-of-box (OOB) software.

  • Determine the appropriate installation method (e.g. batch or PowerShell scripting).

  • Develop installation scripts using established standards and best practices.

  • Test and validate completed packages.

  • Deliver finalized packages to the SCCM team for Software Center testing.

• Coordinate with technical leads business users and project managers during the testing of software packages.

• Work closely with testers to refine and improve the end-user experience.

• Address and resolve questions or issues that arise during the testing process.

• Resolve or assist in resolving cross-application technical issues.

• Provide support for end-user installation or deployment issues.

• Manage and update Active Directory groups relevant to CADD Support.

• Research and recommend hardware for purchase when required.

• Provide clear accurate and timely status updates.

• Demonstrate strong written and verbal communication skills.

• Work effectively in a team environment to meet shared objectives.

• Share application-specific knowledge across teams.

• Complete assigned tasks within established time estimates.

• Follow organizational quality standards and procedures.

• Develop refine and document expert practices and standards.

• Ensure documentation is accurate complete and up to date.

• Identify track and resolve issues risks and action items.

• Stay informed about industry trends and emerging tools and apply them appropriately.

• Proactively anticipate and resolve issues impacting the team.

• Develop and support plotting solutions across various CADD applications.

• Update and distribute workspace resources for OpenRoads Designer OpenBridge Designer and MicroStation within ProjectWise and district servers (all 5 years experience).

• Package WorkSpace for posting to public facing CADD Resources web site.

• Guide business partners on implementing workspace resources within their environments.

• Maintain and administer ProjectWise on-premises server infrastructure:

  • Support four ProjectWise environments each consisting of three Windows servers.

  • Maintain SQL databases associated with ProjectWise datasources.

  • Manage project creation and access control.

  • Develop and implement new ProjectWise features (e.g. workflows states).

  • Test and deploy ProjectWise product upgrades.

• Collaborate with Digital Delivery:

  • Establish methods for onboarding Business Partners to use ProjectWise.

  • Administer Business Partner access and permissions.

• Collaborate with Security Server and SQL teams to make ProjectWise available to external Business Partners.

Skill Matrix: