Job Purpose:
Ricoh is looking for a Technical Solution Implementation Consultant to join our Technical Consulting Team. This is a role where you become the bridge between technology and real business problems.
Youll work directly with enterprise clients turning complex requirements into smart automated and scalable solutions using Ricohs ECM/DMS and Workflow Automation platforms. Instead of being stuck fixing bugs or writing repetitive code youll design how systems actually work in real operations just like a junior solution architect.
If youre aiming for a career in Solution Architecture Digital Transformation or Process Automation this role gives you the hands-on project exposure and multi-system experience to get there faster.
Duties and Responsibilities:
1. System Deployment & Configuration
- Responsible for the installation environment setup and in-depth configuration of ECM/DMS/No-Code Platform components ensuring strict adherence to the Technical Design Document.
2. Workflow Automation Development
- Utilize the solutions Workflow Designer tool to realize and implement business process flows.
- Optimize processing logic to ensure smooth accurate and efficient system operation.
3. Integration & Scripting
- Perform integration of the ECM/DMS/No-Code Platform with third-party systems (ERP CRM etc.) via REST API and Webhooks.
- Write utility scripts (C#/.NET or JavaScript) for data processing or feature extension as required.
4. Quality Assurance & Technical Support
- Collaborate with the Business Analyst (BA) to conduct Unit Tests and System Tests before handover.
- Troubleshoot and thoroughly resolve technical issues during the implementation phase (UAT) and live operations (Go-live).
5. Research & Development (R&D)
- Continuously update knowledge on new platform features (Cloud & On-Premises) to propose better and more optimal technical solutions for projects.
Education
Experience
Technical Stack
Soft Skills & Mindset
Work in an international dynamic and friendly environment.
Attractive salary performance bonus allowance package.
Insurance as Vietnams labor code & extra accident/medical insurance.
13th-month salary annual salary review.
Benefit in kind company trip.
Opportunites:
o Professional Development: Receive systematic On-the-job training on the DocuWare platform and leading Low-code/No-code technologies.
o Career Advancement: Clear career path to become a Senior Technical Consultant or Solution Architect for high performers.
o Work Environment: Direct collaboration with a team of highly experienced specialists in an open culture that encourages learning and knowledge sharing.
IT Services and IT Consulting