Key Responsibilities
Maintain and update customer data in the CRM with full accuracy
Track leads follow ups and ongoing sales activities
Create and share regular reports on customer pipeline conversions and performance
Coordinate with sales and service teams to ensure timely responses to customer queries
Monitor customer feedback and highlight service issues to the concerned team.
Support onboarding of new dealers and customers into the CRM system
Requirements
Required Skills
Strong knowledge of CRM software (Zoho)
Good command of Excel and data handling
Clear communication and follow up skills
Basic understanding of sales processes
Ability to work with multiple teams and meet timelines
Experience & Qualification
Required Skills:
Required Skills Strong knowledge of CRM software (Zoho) Good command of Excel and data handling Clear communication and follow up skills Basic understanding of sales processes Ability to work with multiple teams and meet timelines Experience & Qualification Graduate in Business Marketing or related field 13 years experience in CRM or sales coordination (for Executive)
Required Education:
Graduate
Key ResponsibilitiesMaintain and update customer data in the CRM with full accuracyTrack leads follow ups and ongoing sales activitiesCreate and share regular reports on customer pipeline conversions and performanceCoordinate with sales and service teams to ensure timely responses to customer querie...
Key Responsibilities
Maintain and update customer data in the CRM with full accuracy
Track leads follow ups and ongoing sales activities
Create and share regular reports on customer pipeline conversions and performance
Coordinate with sales and service teams to ensure timely responses to customer queries
Monitor customer feedback and highlight service issues to the concerned team.
Support onboarding of new dealers and customers into the CRM system
Requirements
Required Skills
Strong knowledge of CRM software (Zoho)
Good command of Excel and data handling
Clear communication and follow up skills
Basic understanding of sales processes
Ability to work with multiple teams and meet timelines
Experience & Qualification
Required Skills:
Required Skills Strong knowledge of CRM software (Zoho) Good command of Excel and data handling Clear communication and follow up skills Basic understanding of sales processes Ability to work with multiple teams and meet timelines Experience & Qualification Graduate in Business Marketing or related field 13 years experience in CRM or sales coordination (for Executive)
Required Education:
Graduate
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