Summer Internship 2026 Business Excellence
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
ABOUT THE ROLE
The Intern will support ongoing transformation initiatives by assisting in process documentation analysis and improvement activities.
The candidate will:
Understand the fundamentals of digital and process transformation.
Develop skills in process mapping documentation and analytical thinking.
Gain hands-on experience in change communication and stakeholder engagement.
Learn to apply research and problem-solving techniques.
Contributing to the groundwork for future process and system enhancements.
KEY RESPONSIBILITIES INCLUDE:
Analysis of data document and present findings & insights of end-to-end customer experience across multiple channels and customer touch points.
Support business lead by working with stakeholders to develop materials such as briefings presentations and guidelines.
Identify bottlenecks streamline processes and define them into actionable roadmaps.
Optimize key digital journeys based on the experience thats right for the customer and aligned to business priorities.
Participate in testing and validation of automation or technology solutions relevant to insurance operations (e.g. AI analytics)
Prepare reports and dashboards to track project progress and outcomes.
REQUIREMENTS:
Undergraduate degree in Information Systems Computer Science or a related field.
Strong analytical and problem-solving skills.
Good communication and interpersonal abilities.
Familiarity with Microsoft Office (Excel PowerPoint Word); exposure to process mapping or visualization tools is a plus.
Interest in digital transformation business process improvement and organizational change.
Eagerness to learn and adapt in a fast-paced environment.
Attention to detail and ability to manage multiple tasks.
Collaborative mindset and willingness to contribute ideas.
Required Experience:
Intern
Key Skills
- Business Intelligence
- Children Activity
- Business Analysis
- Corporate Sales
- ABB
- Corporate Development
About Company
Income Insurance is Singapore's leading provider of Life, Health, Travel & Car Insurance as well as savings, investment and retirement plans. Get started online!
