IT Business Relationship Manager

Morgan Lewis & Bockius LLP one of the worlds leading global law firms with offices in strategic hubs of commerce law and government across North America Asia Europe and the Middle East is seeking to hire an IT Business Relationship Manager. Reporting to the Manager of IT Business Relationship Management will develop and maintain strong firm relationships and serve as the client interface to formulate business needs and translate them to justified concept projects as well as develop Microsoft 365 solutions such as Microsoft SharePoint Power Automate Power App Power Platform.

This position will reside in our Philadelphia office with a hybrid in-office/remote working schedule.

Responsibilities include:

• Act as the primary point of contact and trusted advisor representing IT with the business.

• Offer input and business perspective into IT strategy and architecture development process.

• Work in a global matrixed organization to establish business and IT strategy roadmaps.

• Lead projects and IT roadmaps for assigned domain (e.g. legal practice or department) and guide business partners in the analysis selection and implementation of technology services.

• Collaborate with stakeholder business planning and strategy meetings to gather requirements and report on progress.

• Align project and processes with the organizations strategies and goals.

• Act as point of escalation to identify bottlenecks and issue resolution ensuring transparency of new or changing requirements and impact on IT.

• Design and implement automation solutions using appropriate platforms and technologies.

• Monitor maintain and optimize automated workflows for reliability and scalability.

• Document processes and provide training to end-users on new solutions.

• Directly or indirectly supervise non-supervisory employees as requested by the Manager of Program Management.

Experience and qualifications:

• Education equivalent to BA BS Degree or the equivalent in related work experience (Project Management Business Analysis Business Process Management etc.).

• 5 or more years of IT related experience including at least 2 years of project management experience.

• Demonstrate extensive knowledge of effective project management and product/service delivery.

• Background in software development and/or product management including such as coding quality assurance business requirements analysis and technical design.

• Experience in process analysis workflow design and automation implementation.

• Familiarity with automation platforms (e.g. low-code/no-code tools RPA solutions).

• Strong critical thinking skills and the ability to manage multiple projects simultaneously.

• Excellent communication skills for working with technical and non-technical stakeholders including C-Level communications.

• Vendor Relationship Management skills

• Technology strategy planning skills and experience

• People skills in a collaborative and client centric environment

• Supervisory skills

• Strategic project management and people management skills

• Initiative-taking with planning/organizational skills

• Technical skills including Microsoft Office suites including Microsoft Project and SharePoint; Jira and Confluence; Net and SQL; Agile methods (Scrum SAFe Kanban).

• ITIL PMP CSM and Agile-related certifications are preferred.

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Morgan Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition veteran status gender identity genetic information or any other characteristic protected by federal state or local law.

Pursuant to applicable state and municipal Fair Chance Laws and Ordinances we will consider for employment qualified applicants with arrest and conviction records.

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Morgan Lewis & Bockius LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability religious belief or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process please contact Talent Acquisition at 888.534.5003 or

If hired your employment relationship with the firm will be on an at-will basis meaning that the firm may modify the terms and conditions of your employment at any time and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice although reasonable notice would be expected.