About the Role: Paytm is looking for an experienced Sales Leader & People Manager to drive the Merchant Lending business across the assigned region. The role involves scaling merchant loan penetration strengthening underwriting funnel quality and unlocking incremental revenue through strategic cross-sell initiatives.
Expectations/ Requirements:
1. Grow Merchant Lending penetration and overall credit distribution in the assigned geography.
2. Drive visibility & deployment of lending productsMerchant Loans BNPL QR-linked credit overdraft lines etc.
3. Lead cross-sell of financial products like Gold SIP Insurance and other merchant financial tools to enhance merchant stickiness and revenue-per-merchant.
4. Identify recruit and manage a strong field sales team to accelerate lending acquisition and cross-sell outputs.
5. Define market size span funnel metrics and territories for Team Leads to maximise efficiency.
6. Ensure seamless communication of plans/targets minimising expectation vs delivery gaps.
7. Monitor and improve portfolio quality metricsrepayment behaviour fraud checks documentation hygiene and onboarding quality.
8. Conduct audits and validations on loan files sales processes and cross-sell adherence.
9. Lead and mentor a large on-ground structure of 510 Team Leads & 100 indirect employees ensuring high productivity and compliance.
Must Have
Strong networking and relationship-building capabilities with merchants and channel partners.
Willingness to travel extensively within the assigned region.
Skilled in coaching mentoring funnel management and rapid adoption of new processes and products.
Superpowers / Skills That Will Help You Succeed
2.812 years of experience in B2C/B2B sales preferably in financial services fintech or high-velocity acquisition-driven setups.
Education
MBA (Marketing/Finance preferred)
Why join us: We aim at bringing half a billion Indians into the mainstream economy and everyone working here is striving to achieve that goal. Our success is rooted in our peoples collective energy and unwavering focus on the customers and thats how it will always be. We are the largest merchant acquirer in India
Compensation:
If you are the right fit we believe in creating wealth for you.
With enviable 500 mn registered users 21 mn merchants and depth of data in our ecosystem we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!