Director Of Program Quality

Director of Program Quality

Driving Excellence. Empowering Staff. Inspiring Great Futures.

The Director of Program Quality leads a Program Quality Team that delivershigh-quality training and support across all BGCTM sites. This position oversees targeted program development in all BGCA core areas and leads site assessments by ensuring accurate tools effective data analysis and results that drive quality improvement. The Director of Program Quality collaborates with Club Directors Site Coordinators and programming staff to deliver engaging developmentally rich youth experiences and oversees system-wide special events and specialty camps to maintain alignment with organizational goals.

Our Mission: To enable all young people especially those who need us most to reach their full potential as caring productive responsible citizens.

These are some of the additional responsibilities of the Director of Program Quality:

• Develop refresh and deliver meaningful training content to all program staff.
• Develop and refine the programming orientation for newly hired staff members.
• Regularly analyze data actively solicit feedback from staff andmembers to determine the quality and quantity of program offerings.
• Develop tools to accurately measure and report Youth Program Quality Intervention (YPQI) outcomes.
• Work closely with Directors to develop strategies to attract and retain youth middle and teen members.
• Attain and sustain 70% of the program contentvia formal lesson plans and 30% open learning time for members.
• Serve as the direct liaison with the Boys & Girls Club of America National Youth Outcomes Initiative (NYOI).
• Participate in the development implementation and monitoring of the Clubs annual budget.
• Evaluate Club programs to ensure programs/activities are meeting and exceeding critical components such as gender and cultural diversity.
• ALL BGCTM employees have the responsibility to help maintain the safety of our members and staff and ensure an optimal Club experience for all.

In exchange BGCTM offers extensive benefits:

• We offer all full-time employees100% employer-paid medical vision and dental plans. All full time employees also receive complimentary Short Term Disability Long Term Disability and Life Insurance coverage.
• When we say we nurture great connections and build great futures we dont just mean for the students; as a member of BGCTM youll strengthen your future as well through annual tuition reimbursement and a 7% pension plan.
• Plusfull-time employees are eligible for PTO.

Required Education & Experience:

• Bachelors degree from an accredited college or university or certification in a specialty area.
• Minimum of five years work experience in a Boys & Girls Club or similar organization planning and supervising activities based on the developmental needs to youth and teens or a combination of education and relevant experience.

Skills & Abilities that make a successful Director of Program Quality:

• Demonstrate an in depth understanding of the principles of Youth Program Quality Intervention (YPQI).
• Considerable knowledge of the mission objectives policies programs and procedures of Boys & Girls Clubs and of the principles and practices of non-profit organizations.
• Excellent written and verbal communication skills able to communicate effectively with a diverse population and represent BGCTM professionally to the community.
• Demonstrated ability to recruit and retain key personnel.
• Excellent organizational skills and attention to detail
• Able to produce and provide data/reports in a timely manner.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact professionalism and diplomacy.
• Able to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or similar software.

Physical Requirements & Work Environment:

• Must be able to perform duties which require walking talking hearing standing sitting and/or bending for long periods of time. May occasionally be required to kneel run and/or climb.
• Must be able to use hands and arms to enter data into the computer use the telephone and other office equipment.
• Must be able to perform surface and deep cleaning appropriately using potentially hazardous cleaners including bleach as needed.
• Must be able to lift move manipulate and or hold objects up to 45 pounds. Objects that exceed the 45-pound weight limit require additional assistance when moving lifting or manipulating.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

As part of our commitment to child and member safety there are some additional steps that all hires will be asked to complete:

• You will need to provide 3 professional references.
• You will also be asked to complete a drug screen background check and fingerprint check.

We have a commitment to being GREAT.

At Boys & Girls Club of Truckee Meadows youll have the opportunity to lead a great life inspired by GREAT values: Generosity Respect Encouragement Accountability and Trustworthiness. Boys & Girls Club of Truckee Meadows is committed to practicing those values to create places where every kid feels safe and connecteda place to belong and a place to becomeand a fun positive work environment where you can be sure youre making a difference.

For more about what makes Boys & Girls Club of Truckee Meadows a great place to work visit our employment page at and view testimonials from our staff!