Head of Revenue Operations

Birmingham - UK

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Keep our revenue engine thriving. Shape the commercial experience. Be our next Head of Revenue Operations!

Were looking for a Head of Revenue Operations to align and empower our Sales Marketing and Customer teams making sure they have the tools insights and processes to perform at their best. From CRM excellence and data-driven decision-making to sales enablement and operational efficiency youll be the backbone of our commercial success.

This is a fantastic opportunity to join a fast-paced forward-thinking team where your expertise will make a real impact.

Key Responsibilities as Head of Revenue Operations:

Own and optimise our CRM platform to support sales marketing and customer workflows.
Deliver dashboards reporting suites and forecasting tools for real-time visibility.
Ensure data integrity and provide actionable insights to senior leaders.
Drive process standardisation and continuous improvement across the sales cycle.
Lead automation initiatives to remove friction and boost productivity.
Design and deliver sales enablement programmes onboarding and training.
Collaborate with Marketing Product and CX to align campaigns and propositions.
Coach and develop the RevOps team embedding governance and best practice.

What Were Looking For:

Degree-qualified or equivalent experience.
5 years in Sales or Revenue Operations including leadership experience.
Strong CRM expertise (Dynamics HubSpot) and advanced analytics skills.
Proven ability to create data-driven reports and actionable insights.
Excellent communication and stakeholder management skills.
UK right to work.

Skills & Competencies:

Commercial Acumen: Understand the bridge between Sales Marketing and Operations.
Data & Analytics: Turn complex data into clear actionable recommendations.
Process Excellence: Streamline workflows and drive operational efficiency.
Leadership: Build and develop a high-performing team.
Collaboration: Work cross-functionally and influence at all levels.

What We Offer:

33 days holiday (inclusive of bank holidays) with entitlement increasing by one day for each full calendar year employed up to a maximum of five days.
Annual pay reviews.
Holiday buy scheme.
All-company bonus scheme.
Death in service cover.
Employee assistance programme.
Company pension.
Active social calendar.
A strong focus on developing our people.

About You

About Us

Intercity Technology provides reliable and secure technologies in communications cloud and managed services with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion expertise and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far:

Customer Net Promoter Score of 92
Gold Award Investors in People Accreditation
Employer of the Year 2025 - British Business Excellence Award
Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance

We select candidates with the right skills experience and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions all successful candidates will be subject to pre-employment checks so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner for more information please see our privacy policy on our website.

Required Experience:

Director

Keep our revenue engine thriving. Shape the commercial experience. Be our next Head of Revenue Operations!Were looking for a Head of Revenue Operations to align and empower our Sales Marketing and Customer teams making sure they have the tools insights and processes to perform at their best. From CR...