Application Operations Technician

We are looking for an experienced Application Operations Technician to join Sopra Steria Polska for a team that cooperates with one of our Norwegian clients.

Responsibilities:

• Primary technical resource for one or more applications
• Follow-up on day-to-day operational issues
• Coordination with application owner / service owner
• Troubleshooting complex and demanding cases
• Plan and execute migrations and upgrades
• Collaborate with cross-functional teams including Windows/Linux Core DB networking virtualization and security to deliver integrated solutions
• Working in hybrid environments like Azure AWS GCP On-prem
• Troubleshoot technical issues in SQL server instances
  • VM performance
  • Windows server failover cluster
• Assist customers in performance troubleshooting

Tech stack on the project:

• Windows
• Linux
• Azure
• SQL
• Citrix
• VMware

Qualifications :

Must have requirements:

• Experience in managing and supporting critical enterprise applications across hybrid environments (Azure AWS GCP and on-premises)
• Knowledge in the area of troubleshooting demanding cases including SQL Server performance VM optimization and Windows Server failover clustering etc.
• Experience in planning and executing migrations and upgrades while collaborating with cross-functional teams such as Windows/Linux Core database networking virtualization and security to deliver integrated solutions
• Microsoft AZ-104 Azure Administrator or similar within AWS GCP or OCI
• ITIL Foundation or equivalent
• AZ-800 and AZ-801: Windows Server Hybrid Administrator
• HashiCorp Terraform Associate

Nice to have requirements:

• Microsoft AZ-305: Designing Microsoft Azure Infrastructure Solutions
• Microsoft AZ-140 Azure Virtual Desktop Specialty

Other requirements:

• English B2 level
• Structured in operations and documentation 
• Customer-oriented ensuring stable and responsive end-user experience 
• Team player effective in cross-technology collaboration
• Proactive in identifying performance improvements and capacity needs 

Additional Information :

What we offer:
BENEFITS (UoP): Luxmed Medicover Sport Worksmile educational platforms languages learning platform referral bonus copyrights life insurance workation
DEVELOPMENT OPPORTUNITIES (UoP and B2B): certifications (paid by the company) conferences Tech Lunches possibility to join our Communities (Project Management Architecture Security Process Management Leadership AI and Cloud)

The recruitment process for this position consists of two stages:
a short phone call with a recruiter (30 min max)
one-hour long interview on Teams (with both general and technical questions)

Salary range:

Information about the salary range for this position will be provided during the first stage of the recruitment process.

At our organization we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

Remote Work :

Yes

Employment Type :

Full-time