Junior Service Analyst with Portuguese
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are currently looking for a Junior Service Analyst with Portuguese to join our Sopra Steria team.
Responsibilities:
- Receiving and resolving incidents (by ticketing tool) regarding hardware and applications
- Following instructions when dealing with incidents
- Communicating with users in Portuguese and English
- Escalating more complex problems to the 2nd line of support
- Collaborating with other technical teams
- We do not require experience! Thanks to working with procedures and under the guidance of an experienced trainer we will help you find your way in the IT world. Training time is individually adapted to your needs.
Qualifications :
Must have requirements:
- Knowledge of Portuguese and English at least at B2 level
- Willingness to develop IT skills
- Well-motivated team player with communication skills
- Working according to the procedures
- Working hours: Shift Hours
Additional Information :
What we offer:
BENEFITS: Luxmed Medicover Sport Worksmile educational platforms languages learning platform referral bonus copyrights life insurance workation
DEVELOPMENT OPPORTUNITIES: certifications (paid by the company) conferences Tech Lunches possibility to join our Communities (Project Management Architecture Security Process Management Leadership AI and Cloud)
The recruitment process for this position consists of two stages:
a short phone call with a recruiter (30 min max)
one-hour long interview on Teams (with both general and technical questions)
Salary range:
Information about the salary range for this position will be provided during the first stage of the recruitment process.
At our organization we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Access Control System
- B2C
- Concierge
- Accident Investigation
- Data Analysis
About Company
Sopra Steria, a major Tech player in Europe with 52,000* employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to- ... View more
