FinCrime Operations Senior Analyst Surveillance

• Review and monitor high risk and complex customer cases having a deep and broad knowledge of Wise compliance framework and the regulatory environment

• Perform due diligence on customers and businesses through a variety of data sources including websites financial statements AML policies and external legal opinion; take a risk-based approach to work effectively and maintain speed quality and consistency;

• Have a deep understanding of different business models customer types country risks and regulatory requirements across multiple geographies;

• Take risk-based case decisions with a clearly documented and auditable record in the context of our customer due diligence policy acceptable use policy and applicable regulations;

• Communicate with customers as required to handle escalated or complicated cases with strong customer empathy as well as clear communication of decisions and policies;

• Coach others on our regulatory obligations how our policies fulfil them and our risk-based approach to deterring and preventing money laundering and financial crime;

• Work in the team and with compliance to evolve both our policies and our due diligence processes continuously improving our knowledge risk management and customer experience;

• Escalate any suspicions and/or concerns to the AML and Fraud teams for review;

• Work as AUP experts sharing knowledge across teams delivering a great customer experience and contributing through side projects and ideas on process policy or product improvements;

• Analyse re-evaluate build and document risk factors and risk mitigation methods for Wise high risk customers

• Represent the policies processes and auditable AUP work to regulators and auditors.

Qualifications :

As the FinCrime Operations Senior Analyst you should have the following skills:

• Your verbal and written English skills are excellent;

• 2-3 years of experience in operations compliance or a related field preferably with exposure to financial crime KYC/AML or fraud prevention.

• You can multitask and take responsibility in different situations;

• You can handle routine well and have a razor sharp attention to detail;

• Youre punctual independent proactive and willing to get things done;

• Youre a good communicator and can work in cross-team environment;

• Finance/accounting background is an advantage;

• Youre eligible to work in Malaysia (please note we cannot support Visas for this role)

Additional Information :

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

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Remote Work :

No

Employment Type :

Full-time