Secretary

Knowledge of

• Clear writing: grammar punctuation spelling vocabulary
• Standard methods of filing (alphabetic numeric chronological tickler system)
• English language to communicate
• Telephone procedures
• Arithmetic to make calculations (addition subtraction multiplication division percentages and make correct change)
• Keyboard (computer and typewriter)
• Functions and basic operations of an administrative office (knowing how to prioritize for a management office)
• Letter and memo format
• General principles procedures and practices of record-keeping
• Word processing and applicable terminology
• Sacramento County and various departmental policies procedures and functions
• Customer relations techniques for dealing with customers

• Type not less than 45 net words per minute
• Calculate solutions to math problems involving additions subtraction division multiplication and percentages
• Understand and follow complex oral and written instructions
• Operate computer terminals typewriter printer copies microfiche and FAX
• Prioritize work and meet deadlines
• Write English at a level necessary to compose correspondence independently from notes or verbal instruction and record incoming information
• Assists supervisor in writing policies procedures and desk manuals
• Speak English at a level necessary to communicate information clearly
• Communicate effectively with the public and other public agencies
• Operate communication devises: telephone (multi-line system) may include radios
• Deal tactfully with people and resolve difficult complaints
• Read English at a level necessary to understand procedure manuals policy guidelines software manuals technical documents and reports
• Establish and maintain effective working relationships with others
• Maintain confidentiality of work
• Ability to accurately proofread details noting and detecting errors
• Maintain/troubleshoot basic office equipment
• Transcribe information at a rate of 25 words per minute
• Give instructions and assign work to staff
• Delegate responsibility to others
• Explain or clarify policies and procedures
• Exercise independent judgement in determining proper work methods and procedures assembling and evaluating information
• Work independently and carry out assignments with minimal supervision
• Compile arrange and present information in a clear and concise manner
• Elicit information from inside and outside sources

Minimum Qualifications

Proof of ability to type from clear copy at the rate of 45 net words per minute;

Note: If the word experience is referenced in the minimum qualifications it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

Note: If the minimum qualifications include an educational or certificate/license requirement applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements please clickhereor speak to someone in our office before the cut-off date listed in this notice.

Note: If the minimum qualifications indicate a typing certificate is required applicants must submit proof. Failure to submit proof of requirements may result in disqualification from the examination. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office.

Special Requirements

APPLICATION

Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Clickhereto apply.

County of Sacramento

Department of Personnel Services

Employment Services Division

700 H Street Room 4667

Sacramento CA 95814

Phone ; 7-1-1 California Relay Service

Email

Inter-Office Mail Code: 09-4667

• Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.
• Employment Services is not responsible for any issues or delays caused by an applicants computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
• Your application should highlight all relevant education training and experience and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
• Application information must be current concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.
• A resume may be included with your application however it will not substitute for the information requested on the application.

SUPPLEMENTAL QUESTIONNAIRE

Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked Supplemental Questions. Please be descriptive in your response.

Note:Responses of See Resume or See Application or copy and paste of work experience are not qualifying responses and will not be considered.

• Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicants computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
• The supplemental questions are designed to elicit specific information regarding a candidates experience education and training. Responses should be consistent with the information on your application and are subject to verification.
• Please provide place of employment pertinent dates and concise descriptive and detailed information for each question.
• If a job included responsibilities applicable to several questions separate the different functions of the job to answer all the questions completely.
• Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
• If you have no experience write no experience for the appropriate question.
• For many individuals it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
• If the Supplemental Questionnaire is used in the Formula Rate exam failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire the candidates application and/or attachments will not be reviewed therefore a candidates responses to the questions should be accurate thorough detailed and complete.

FORMULA RATE EXAMINATION (Weighted 100%)

All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.

This examination will evaluate the relevance level recency progression and quality of candidates education training and experience. The candidates application or other materials will not be included in this examination. Therefore the candidates responses to the supplemental questionnaire should be thorough detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.

All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.

FREQUENTLY ASKED QUESTIONS

Clickherefor Frequently Asked Questions (FAQs)

For information regarding County jobs:

Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives backgrounds abilities and diverse dimensions of our employees and residents. Through transparency courage innovation and trust we are committed to advance equity and transformational change.

We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process please contact our Disability Compliance Office at or CA Relay 711. For more information visit:Reasonable Accommodation Requests - Job Applicant Instructions