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The Manager Information Technology analyzes and directs the activities of the IT department and supervises all assigned IT staff. The incumbent also ensures continuity of computer services for computer users throughout the organization through planning technical leadership and project coordination.
Department Specific Functions
Oversee all IT operations for the College of Engineering including audio-visual (AV) services desktop support and IT project services for faculty staff and students.
Serve as the primary liaison between the schools academic and administrative teams and the central University enterprise IT departments.
Support and advance the College of Engineerings strategic objectives and technology initiatives ensuring alignment with university-wide policies standards and compliance requirements.
Assess organize and manage research and internal infrastructure including servers and endpoints. Oversee maintenance policy deployment and review of the College of Engineerings Azure/Active Directory organizational unit.
Ensure all endpoints and devices connecting to the University network are properly secured patched and compliant with institutional policies.
Manage and prioritize the colleges internal IT team workload including incidents and service requests within the IT service management system (ServiceNow).
Oversee specialized computing environmentssuch as computer labs fabrication labs and research labsensuring reliability performance and high availability for academic programs.
Coordinate with vendors and negotiate pricing for AV/IT hardware software and services; oversee procurement processes and full asset lifecycle management.
Education:
Bachelor of Arts (BA) or Bachelor of Science (BS) in Computer Science Computer Engineering Information Technology or related field.
Experience:
Minimum 5 years of progressively responsible experience in IT Management. Higher education experience a plus. Any relevant education certifications and/or work experience may be considered.
Knowledge Skills and Attitudes:
Excellent interpersonal and communication skills required to effectively collaborate with faculty staff students and central IT.
Proven ability to lead and mentor a technical team.
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Job Status:
Full timeEmployee Type:
StaffRequired Experience:
Manager