IT Supervisor (CLJ-CMS PROJECT)

Join a high performing team in support of a transformational software replacement project for the Washington Courts of Limited Jurisdiction (District and Municipal Courts). We are replacing a legacy Case Management System with a commercial-off-the-shelf (COTS) solution to improve services for the court and probation customers of AOC in a technically sound secure accurate and cost-effective manner.

The Courts of Limited Jurisdiction (CLJ-CMS) project is seeking an experiencedIT Supervisor. This role supervises and coordinates the work of assigned Information Technology (IT) professionals to oversee the day-to-day operations and provide direction on work priorities and technical solutions to enhance the capabilities of the Judicial Information System (JIS) that support Washington Courts operations.

Reporting to the CLJ-CMS Program Manager this supervisory position coordinates activities related to the CLJ-CMS project. The IT Supervisor is assigned full supervisory responsibilities.

Our Mission: Advance the efficient and effective operation of the Washington Judicial System.

The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity inclusion accountability and teamwork.It is committed to both employee growth and work-life balance.

Our diversity and inclusion efforts include embracing different cultures backgrounds and perspectives while fostering growth and advancement in the workplace.

Job #: 2025-95

Status: Project Limited Duration Full-Time*

Location: Olympia Washington

Salary: Range 77: $106104 - $139236 per year (DOQ).

Opens: December 8 2025

Closes: December 22 2025.AOC reserves the right to close the recruitment at any time but no sooner than seven calendar days after posting.

*Duration: This is a CLJ-CMS project position that is currently funded throughDecember 31 2027.

AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State seek more information about residency requirements from the AOC hiring manager of this recruitment.

This position requires at least two (2) days per week working onsite at AOC facilities

• The supervisor is delegated full supervisory duties for a cross-functional team including data migration specialists programmers and software quality assurance testers. including: overseeing daily operations; onboarding orientation and training of new staff; setting and communicating job requirements performance expectations and standards; managing performance; taking action on leave requests; recommending travel training purchases and equipment to Section Manager; resolving minor workplace conflicts; workforce planning; making recommendations to the Program Manager for discussion with the ISD Director regarding hiring discipline and termination actions; and acting as liaison to other AOC sections (e.g. HR Staff Services CSD) for the unit. This position works closely with business and project stakeholders and their section managersto implement established directions and priorities for IT solutions serving the needs of the project and Washington a team of sixteen (16) technical positions.
• Oversees the technical operations of an the CLJ-CMS project.
• Ensures all ISD technical policies processes procedures and reviews are followed and adhered to.
• Provides expert level advice to the CLJ-CMS business owner regarding technology solutions and facilitates business partner communications if applicable.
• With support from technical staff provides input to business vendor(s) and project leadership to develop application portfolio or technical discipline strategy and ensure that strategy aligns with the AOC Enterprise Technology Strategy and Roadmap. Establish long-term strategic objectives for inclusion in the projects technical roadmap.
• Provides CLJ-CMS Program Manager with necessary progress reports and status in order to support program-level decisions.
• Manages staff and ensures the team delivers high quality products in coordinated releases with planned schedules.
• Understands technology operations and how the business application/system impacts these operations as well as how technology operations impact the business.
• Keeps abreast of new technology and how it can be applied in alignment with the AOC Enterprise Architecture direction to benefit the courts.
• Provides input to project planning and budgeting.

• Performs other duties as required.

A Bachelors degree in information technology business or public administration or an allied field; Masters degree or post-graduate work preferred; AND:

• At least ten (10) years of combined experience in systems development systems analysis database administration IT project management business analysis business process management or requirements engineering.
  
• Demonstrated experience executing supervisory responsibilities through:
  • At least four (4) years of senior level experience in system life-cycle development and support of complex IT systems; OR
  • At least four (4) years of progressive responsibility including decision making leading teams coaching and mentoring staff; OR
  • At least five (5) years of experience as a technical lead technical analyst solutions architect or other technical specialty.

Desired:

• Certified Project Manager or equivalent
• Scrum Master Certification
• Professional technical certifications

Key Competencies

Demonstrates Agency Values:

• Integrity
• Inclusion
• Accountability
• Teamwork
  

Behavioral Competencies:

• Influencing
• Problem solving
• Planning/organizing
• Consulting
• Relationship building
• Tact/diplomacy

Knowledge Skills and Abilities:

• Leadership and interpersonal skills to work across boundaries and to establish and maintain professional working relationships with co-workers management and others; mentors and works effectively with people of different abilities/skills.
• Ability to embrace change develop innovative approaches and transition to new technologies and methodologies where benefits of doing so recommend.
• Ability to lead a team and resolve interpersonal conflicts.
• Ability to present complex ideas and designs to a variety of technical or non-technical stakeholders.
• Understands customer expectations and ensures work meets those expectations.
• Ability to estimate project effort staffing and financials; skill to manage time and resources to accomplish goals and objectives.
• Ability to logically integrate information to form effective goals objectives timelines action plans and solutions; prioritization; effective time management.
• Ability to identify analyze and resolve problems in a consultative manner bringing problems together with recommendations for solutions.
• Ability to multi-task and effectively coordinate multiple projects simultaneously.
• Ability to identify risks and outcomes associated with courses of action; ability to develop action plans/strategies for the purpose of ensuring the desired outcome.
• Ability to accomplish work objectives in cooperation with agency court and state colleagues and officials.
• Ability to achieve excellent results with little need for direction/oversight.
• Ability to accept personal responsibility for the quality and timeliness of work.
• Ability to exercise judgment and make timely sound strategic decisions and recommendations consistent with organizational objectives.
• Ability to delegate effectively.
• Positive attitude and creativity in generating solutions.
• Strong background in complex projects.
• Exhibits interpersonal leadership skills and abilities to establish and maintain professional working relationships with co-workers management and other constituents.
  Accomplishes work objectives in cooperation with agency court state and professional colleagues.
  Exhibits knowledge of the client human resource and organizational management concepts. Demonstrates ability to work effectively with people of different abilities and skill levels.

• Demonstrates the ability to work on multiple assignments concurrently plans work to accomplish assignments manages time to complete assigned tasks within the structure set by the supervisor.

For more information about the positionto review the job description application submission requirements supplemental questions or inquire about benefits.

The AOC is an equal opportunity employer and does not discriminate based on gender pregnancy race color national origin ancestry religion creed physical mental or sensory disability (actual or perceived) use of a service animal marital status sexual orientation gender identity or expression veteran or military status age HIV or Hepatitis C status or any other basis protected by federal or state law. Persons of disability needing assistance in the application process or those needing this announcement in an alternative format please contact the AOC Human Resource Office at or fax or via email to.

Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identify and eligibility to work in the United States consistent with the requirements for that form.

AOC does not use E-verify; therefore we are not eligible to extend STEM-Optional Practice Training (OPT). For information please visit

Persons legally authorized to work in the U.S. under federal law including Deferred Action for Childhood Arrivals recipients are eligible for employment unless prohibited by other state or federal law.

SPECIAL NOTE: Before a new hire a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job.