Leidos is hiring a Junior Asset Manager to support the ESA V program. The ESA V program is an IT Services program supporting several federal customers. The program provides a range of IT services including help desk asset management desk side support Windows workstation engineering and maintenance managed print services ITSM Active Directory services and video conferencing among others. Leidos has an opportunity for an individual to serve as part of the Asset Management team supporting our customer from our Downtown Washington DC office.
Location: 100% onsite in Washington DC (parking costs not covered)
ESA V prides itself in providing high-quality customer support. Part of the asset managements support staffs job is interfacing customers and leaving the customer with his or her problem resolved in a very timely manner. As such the ability to prioritize work based on ticket and customer priority the ability to communicate clearly and effectively are all critical to the success of the individual selected for this position.
All work for the team is tracked in a ticketing system. The ticketing system will be utilized to track performance with negotiated service level agreements and to measure the effectiveness of the staff. Staff members are responsible for keeping tickets up to date at all times. The technology in use includes Windows 10 laptops and desktops Microsoft Office tools email using Microsoft Exchange and Outlook and other typical tools. Candidates for these positions should have experience working on and resolving issues with this type of office IT environment.
Candidate selected will be subject to a Government Public Trust security investigation and must meet eligibility requirements for access to the customers information. Current clearance is not required but selected individual cannot start the assignment until the required security clearance is granted by the process is currently taking 10 weeks.
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Requirements:
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If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.
For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
Manager
Leidos is an innovation company rapidly addressing the world's most vexing challenges in national security and health. Our 47,000 employees collaborate to create smarter technology solutions for customers in these critical markets.