Chief of Staff Strategic Operations
Share
Job Location:
Manila - Philippines
Monthly Salary:
PHP 125400 - 125400
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
- 40 hours per week
- Working hours: 8:00 am to 6:00 pm Central time
- Must be available for real-time coordination with CEO leadership team and occasional client escalations.
- Workforce: Global Distributed Team
- Customer-Facing Level: Medium (internal leadership occasional escalation with clients)
Role Overview:
This is a high-ownership execution role designed to function as the CEOs operational right hand and strategic extension. The Chief of Staff is responsible for removing the CEO from day-to-day operations within 30 days running the leadership operating rhythm building scalable systems and ensuring flawless cross-department coordination.
- Act as the CEOs operational shield no internal issue should reach the CEO unless strategic
- Run weekly leadership meetings track commitments enforce deadlines and accountability
- Lead the entire hiring pipeline: candidate sourcing screening interview coordination decision flow
- Oversee the Executive Assistant and micro-roles to ensure operational alignment
- Build document and evolve standard operating procedures (SOPs) for scalable growth
- Manage internal communication flow across all departments
- Prepare CEO for strategic meetings presentations partnerships and events
- Represent leadership in internal and external meetings when needed
- Resolve operational escalations before they reach CEO level
- Maintain org chart role clarity and reporting structure across teams
- Track strategic initiatives KPIs and transformation milestones
- Create manage and improve operating rhythms (daily/weekly/monthly/quarterly)
- Support hiring onboarding to ensure every new hire succeeds from day one
Requirements
5 years in operations / project management / executive support
2 years in a Chief of Staff Operations Manager or similar leadership role
Experience in IT MSP or tech services is strongly preferred
Proven ability to manage multiple stakeholders & priorities under pressure
Experience building remote teams and scaling operations
Impeccable communication & executive presence written verbal
Experience supporting founder/entrepreneur-led companies is highly valued
Ability to move fast make decisions and execute independently
Natural systems builder sees chaos and creates structure
| Tool Category | Required Level |
|---|---|
| Project Management (Asana ClickUp Monday etc.) | Advanced |
| Google Workspace | Advanced |
| Communication Tools (Slack Zoom Meet) | Advanced |
| Microsoft 365 | Proficient |
| CRM (HubSpot Salesforce GoHighLevel) | Working Knowledge |
| PSA/RMM tools (HaloPSA NinjaOne) | Bonus |
| Reporting tools (Data Studio Power BI) | Bonus |
Benefits
Independent Contractor Perks:
- HMO coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Please note that since this is a permanent work-from-home position and an Independent Contractor arrangement the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates and the rate depends on your performance in the application process.
Required Skills:
5 years in operations / project management / executive support 2 years in a Chief of Staff Operations Manager or similar leadership role Experience in IT MSP or tech services is strongly preferred Proven ability to manage multiple stakeholders & priorities under pressure Experience building remote teams and scaling operations Impeccable communication & executive presence written verbal Experience supporting founder/entrepreneur-led companies is highly valued Ability to move fast make decisions and execute independently Natural systems builder sees chaos and creates structure
Company Industry
IT Services and IT Consulting
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
