Medical Biller & Administrative Coordinator Virtual Assistant

Manila - Philippines

Monthly Salary: $ 6 - 7

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Virtual Rockstar is seeking a highly organized proactive and experienced Medical Biller & Administrative Coordinator to support our clients Occupational Therapy and Physical Therapy practice in Colorado. This remote full-time role requires excellent communication strong problem-solving skills and the ability to work independently while managing essential billing scheduling and administrative workflows.

Responsibilities

Medical Billing & Insurance Management

Manage the full end-to-end billing cycle for OT/PT services.
Handle Medicaid billing including submitting claims correcting errors and navigating state-specific processes.
Process track and submit prior authorization requests.
Follow up on unpaid delayed or denied claims.
Ensure accurate posting of payments and reconciliation of patient accounts.
Maintain compliance with CPT/ICD-10 coding requirements and payer billing regulations.
Run weekly and monthly financial and billing reports for management review.

Administrative & Patient Coordination

Call new patients to schedule initial evaluations and collect required intake information.
Communicate with physician offices to obtain signed plans of care referrals and documentation needed for billing.
Follow up routinely with referral sources and physician offices via email and phone.
Transfer patient data notes and schedules from CRM to EMR systems accurately.
Provide clear explanations of insurance benefits to patients and address billing questions.

Process Management & Communication

Follow current SOPs (Standard Operating Procedures) and update them as needed to improve efficiency and accuracy.
Communicate with the practice owner every morning (start-of-day check-in) and every evening before logging off.
Work independently with minimal supervision while maintaining accountability and consistent productivity.

Requirements

Proven experience as a Medical Biller in a healthcare setting (OT/PT experience strongly preferred).
Experience with Medicaid billing prior authorizations and appeals.
Proficiency with HelloNote EMR Go High Level and Inovalon preferred.
Strong understanding of CPT/ICD-10 coding and insurance verification.
Excellent communication skillsverbal email and phoneespecially when working with referral sources and physician offices.
Highly organized detail-oriented and capable of managing multiple priorities independently.
Reliable internet connection and a dedicated home office setup.
Ability to work full-time during Colorado business hours.

Benefits

Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families across the globe.

Required Skills:

Previous experience in a medical administrative role (medical assistant medical receptionist or similar) is preferred. Familiarity with WebPT EMR and Therabill for patient payment posting is a plus. Strong communication skills both written and verbal. Ability to manage multiple tasks and prioritize effectively. Excellent organizational skills and attention to detail. High level of professionalism and commitment to maintaining patient confidentiality. Comfortable with remote work and proficient in using virtual communication tools. Knowledge of insurance verification and pre-authorizations is a plus. Ability to work collaboratively with a team and contribute to a positive patient experience.

This is a remote position.Virtual Rockstar is seeking a highly organized proactive and experienced Medical Biller & Administrative Coordinator to support our clients Occupational Therapy and Physical Therapy practice in Colorado. This remote full-time role requires excellent communication strong ...